Case Study: Managing Conflict

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Habilidades que você aprenderá

Active Listening, Communication, Management, Collaboration

Avaliações

4.4 (805 classificações)
  • 5 stars
    59.50%
  • 4 stars
    26.58%
  • 3 stars
    8.44%
  • 2 stars
    3.22%
  • 1 star
    2.23%
SS
30 de Nov de 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB
13 de Nov de 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

Na lição
Active Listening Skills
In this module we will begin by examining active listening skills as a means of reaching a resolution. We will then shift our attention to recognizing conflict and knowing when to intervene. Lastly, we will discuss the five approaches to conflict.

Ministrado por

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    Najla DeBow

    Instructor

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