Module 4 (Specialization Milestone) Overview

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Do curso por University of California, Davis

Setting Expectations & Assessing Performance Issues

215 classificações

University of California, Davis

Setting Expectations & Assessing Performance Issues

215 classificações

Curso 2 de 4 em Specialization Coaching Skills for Managers

If you don’t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees’ performance against those expectations, and take a coaching approach to helping them get to the destination. That’s exactly what you’ll learn to do in this course! You will explore how to collaboratively develop expectations with those you lead. When you encounter expectations that are not being met, you’ll learn how to use "Coaching Algebra" to determine the underlying issues that are impeding performance, and how to respond as a manger-coach. We look forward to you joining us as we explore these essential coaching topics!

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Specialization Milestone 1: Define Your Coaching Philosophy

In the final module of this course, you are going to complete your first specialization milestone by defining your own coaching philosophy. This will allow you to reflect on everything you've learned in these first 2 courses and determine, for yourself, your approach to coaching your employees.

Module 4 (Specialization Milestone) Overview2:35

Milestone 1 Overview9:04

Tips for Giving Feedback5:19

Conheça os instrutores

Kris Plachy
CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

Hello again, and welcome to the final module

in this course, the Specialization Milestone.

I know it sounds so official, doesn't it?

But I promise it isn't as scary as it sounds.

You'll get more details about this in the milestone overview video.

But I wanted to give you a brief introduction to

the concept of specialization milestones first.

If you're taking the Coaching Skills for

Managers specialization and you want to earn your specialization certificate,

you'll need to complete three milestones to demonstrate

your mastery of the material presented in these courses.

There's the one in this course,

a second one in the next course,

Coaching Practices, and a third and final one in the Coaching Conversations course.

These milestone projects are meant to check

your understanding of the concepts we're covering in

the specialization by giving you an opportunity to practice

and apply what you're learning in real-world situations.

The skills that you're building by completing these milestones are skills that

coach-managers use every day to get the most performance out of the people they lead.

By completing these milestones,

my hope is that you'll walk away with the confidence to say "Yes!

I can coach and help my team's performance improve."

All of the milestones in this and the next two courses are peer-review assignments.

That means that your peers will be grading

and giving you feedback based on a rubric I've designed.

In turn, you'll also be responsible for grading and

providing feedback on several of your peers' work as well.

I've included a video called "Tips for Giving Feedback"

in each of the milestone modules throughout these courses.

I encourage you to watch it in order to learn how to

both accept and give constructive feedback.

But in general, please remember to be kind,

constructive, and professional in your comments.

We're all here to learn in

a positive environment and it's up to each of us to make that happen.

I hope you find these milestone projects fun, educational, and confidence-boosting.

Good luck. I know you're gonna do great.

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