Understanding Where Your Colleagues are Losing the Brand Message

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Habilidades que você aprenderá

Employment, Leadership, Management, Customer Experience

Avaliações

4.6 (181 classificações)
  • 5 stars
    71.82%
  • 4 stars
    21.54%
  • 3 stars
    3.86%
  • 2 stars
    1.10%
  • 1 star
    1.65%
FK
17 de Dez de 2019

A real good way to start customer experience. The materials are well design to show the relationship between the brand and the customer experience!

EJ
7 de Abr de 2019

Very insightful. The videos are short and simple while explaining important concepts in CX through the accumulation of simple ideas.

Ministrado por

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    Michael Thompson

    Customer Experience Professor

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