Oct 07, 2016
Great course. Looking forward completing whole specialization.\n\nAdditionally, the course shares and recommends tools which are helpful if you are doing social media marketing or eager to become one.
May 13, 2016
A really great introduction to Social Media Marketing and an opportunity to gain access to really useful tools that make me competitive in the job market. Very excited to begin MOOC 2 of this program.
por Mary L•
Jun 28, 2019
This course is an excellent well executed course. It has allot of very interesting reading as well as quizzes to make sure you understand the knowledge, plus there is inter-action with fellow peers &
por Daniel A R M•
Mar 20, 2017
It was probably one of the best MOOC's I've ever attended! Sir Randy did a great job explaining everything, accompanied by excellent slides which made me understand the course more! Excellent course!
por Megan H•
Apr 29, 2019
Please update the social media platforms that are being used for this coarse. Many have either changed names and their billing or are no longer existent.
por Alyson C•
Feb 29, 2016
This class was so boring I could not stand it. Social Media Marketing is such a fun + interesting subject that I could not BELIEVE they could make it so dull. Disappointed!
por Julia K•
Oct 23, 2019
Slightly outdated and patched up, this course needs a complete overhaul including graphics. Also, audio quality is somewhat lacking in some videos.
por Amanda v•
May 30, 2016
There are no clearly defined learning outcomes at the start of each video which are cramped with stats and facts and statements such as "you will learn more about this in mooc 2" and "this will be talked about extensively in mooc 3". As a learner its confusing to know what to take out of each video.
The extend to which students are used to promote the course by prompting them to tweet about the videos is a concern. Ones or twice is okay. But every time?
The assignment is a miss - students should be given a choice whether they want to focus on marketing their professional personas or marketing their business.
I can summarize MOOC 1 in one sentence. Social Media is big and therefore business must change the way they do marketing.
por Svenja R•
Sep 22, 2019
Boring and basic. I don't feel like I learned any new skills throughout this course. The few theories that were introduced were dragged and repeated over several videos. The readings did not provide any additional insights or complementary points of view. Most of the time the professor points out what you'll learn in the follwwing MOOCs as opposed to teaching you something from MOOC 1. The continuous call to sign up for Twitter is super annoying.
por Jonas M G•
Nov 22, 2018
Bit boring and out of date.
por parvaneh m•
Apr 25, 2020
Social media is a phrase that we throw around a lot these days, often to describe what we post on sites and apps like Facebook, Twitter, Instagram, Snapchat and others. So you can infer that social media are web-based sites that allow people to interact with each other.
But if we use the term to describe a site like Facebook, and also a site like Digg, plus a site like Wikipedia, and even a site like I Can Has Cheezburger, then it starts to get more confusing. Just what exactly is social media, anyway?
The term is so vague that it can basically be used to describe almost any website on the internet today. Or can it?
Some people have more of a restricted view of social media, often equating it to mean the same as social networking (a.k.a. Facebook, Twitter, etc.). Other people don't consider blogs to fall under the social media category.
It seems as if everyone has their own personal opinion of what social media is and isn't. But let's dive deeper into the general concept to gain a clearer and more precise understanding.
So, What Is Social Media?
Rather than define the term using a bunch of boring jargon that would probably only complicate things further, perhaps the best way to get a clearer understanding of it is to break it down into simpler terms. To start, let's look at each word individually.
The 'social' part: refers to interacting with other people by sharing information with them and receiving information from them.
The 'media' part: refers to an instrument of communication, like the internet (while TV, radio, and newspapers are examples of more traditional forms of media).
From these two separate terms, we can pull a basic definition together:
Social media are web-based communication tools that enable people to interact with each other by sharing and consuming information.
por Sohail B•
Sep 23, 2017
Brief Profile: Sohail Butt
I am a man of 58 years old and having an experience of almost 30 years of Business Management of Pharmaceutical & Nutraceutical Industries of Pakistan. Presently I am having my own Consulting Company " AIMMS CONSULTING" and extending my services as Management Consultant to different companies of said sectors.
I am of the conviction that learning is never ending and have a habit of learning new ideas about my favorite subject about Social Media Marketing.
I really appreciate highly the efforts of my respected dynamic & highly competent Prof Randy Hlavac and enjoyed the course material and videos presentation of this course. Mind blowing conceptual approach was adopted especially in the areas of basic conceptual knowledge of Social Medial Overall it was my superb experience of learning.
MY PERSONAL HUMBLE REQUEST, Please make also the important components of course material as a part of this Certificate with % AGGREGATE so that it has a much more worth & impact for the courses participated.
por Toby W•
Jul 25, 2017
Exciting that such an esteemed US marketing university - Northwestern University -- has offered this social media marketing specialization. This opening module -- What is Social -- does an excellent job of defining social media marketing and the accelerated rate of change, trends, available technologiesthat is happening here. I love the conceptual work paired up with practical applications and examples to maximize learning. Randy Hlavac and the presenting team of experts do a great job. As a late-deafened marketer, I am particularly happy that a transcript and captions are offered with each video for me. Kudos to Northwestern and Coursera for making these necessary ADA accommodations. I want to call out Experts (1) Judy Frank presentation on "Media: Chaos to Clarity" and (2) Stan Smith's "Position as Authority Brand" as must-see. As the lead presenter, Randy does an excellent job guiding each student through the process. I would highly recommend this specialization and this specific "What is Social?" course. Well done.
Oct 07, 2016
Great course. Looking forward completing whole specialization.
Additionally, the course shares and recommends tools which are helpful if you are doing social media marketing or eager to become one.
por kimberly c•
Jan 06, 2016
Decent coverage of the basics, but some of the data, tools and approaches used are out of date by 2-3 years which is particularly troublesome in the fast-moving social space. For example, they rely quite a bit on data from 2011 and 2012 and from social tools and reports from IBM.
For someone completely new to the social space, this could be a great starter class. Just be sure to do your own research to supplement the data and be sure you're current.
After grading assignments by other students, it was easy to see why the discussion portions of the class were flat: most either didn't invest in the assignments or didn't understand the materials. While I have found the discussion portions of other MOOCs to be equally interesting to the class material, I didn't have that experience in this session.
por Dr L P•
Jun 11, 2017
Negative: A lot of teasers for upcoming MOOCs and a little too self-promotional at times (ie: books from guests, tweet about the course after every segment and links to pay-in sites). Maybe could be more succinct for the amount of content delivered (but, I come from an educational background where material is very taxing and gone through VERY quickly, so I'm probably a little biased).
positive: social media marketing in general seems interesting, especially in terms of building relationships with the consumer. Some interesting examples and the rest of the course seems like it will be useful.
por Lauren D•
Jul 01, 2020
Really helpful information that hadn't occurred to me before however, it did feel slightly repetitive at times.
por Guido P•
Mar 11, 2016
The informations were useful, but the videos were repetitive. This whole course had the amount of informations as one week of many others. If it was free I would have no complaints, but since it is part of a specialization, I expect more. Removing all the fat each week would have 10 minutes worth of material.
Also I did not appreciate the length at which the speakers promoted their books.
por Yagnik H•
Jan 03, 2020
I submit my assignment before 2-3 weeks ago and still, my grade don't update and when I see into discussion form every second day someone post for review their assignment everyone has done peer review but their own assignment 3 don't evaluate my full vacation passed but I don't receive my certificate.
por Dean G•
Aug 03, 2017
Far too often, we talked about what we are GOING to learn about Social Media Marketing vs actual content. After week two, it was a running joke with my colleague that anytime we talked about the course, we would just say "oh we'll learning this in MOOC 321."
I'm being harsh because I paid for this. Please improve your content.
por Alan E A•
Aug 22, 2017
I felt it was a constant advertisement to the presenter's products ("in my book", "in the next course")... too little information provided per course. Plus, I'm paying my monthly fee and still requires me to pay an additional $79USD? why? First Coursera course that makes me feel tricked.
por Vida R•
Jan 02, 2020
Education should be the number one priority of these f*king courses in marketing. Why are they wasting my time promoting their books on and on an on... Exactly how dumb do you think we are??
por Fernando d M P•
Aug 07, 2020
Northwestern University delivers a state-of-the-art Specialization in Social Media Marketing. Professor Randy Hlavac is a Digital Marketing 'Top Gun'. Throughout the course, Randy builds on his extensive experience as an accomplished Social Media Marketing expert and share the latest research and best-practice in the field of 'All things Social'.
I can't recommend this introductory course enough. If you are serious about taking your social media strategy to the next level well then this program is for you. The best thing about this course is that it offers students around the globe with the opportunity to get their hands dirty with practical assignments. Another plus is the fact that this specialization contains frameworks and models that are highly applicable to organisations of all sizes - from start-ups to Fortune 500 companies.
Thank you Professor Randy and Northwestern University for such a well-rounded specialist program!
por Angel B•
Oct 10, 2015
I was surprised by this class.
I knew the capstone was the development of the persona for the entire specialization but the final assignment blind sided me.*I am not ready to create that much metrics because this is an actual company being launched, and the costs of this musr be counted thoroughly. I can't just toss the accounts away at the end. All I all, I loved the course.
*I stand somewhat corrected. Turns out I was blindsided due to inadvertently skipping over second, peer focused assignment in wk 3. Once i caught that(whilst waiting for notification of completion), the trepidation faded somewhat.
por Jody P•
Oct 19, 2015
I really loved this course for three reasons: (1) It was clearly designed for an online audience (as opposed to a recording of a University lecture); (2) it offered good, relevant, clearly-presented information in a concise way, including guest lectures by topical experts; and (3) it was relevant and useful to my current business needs. It met and possibly exceeded my expectations. I was able to glean helpful information and sources without being overwhelming in terms of time expenditure.
por Noha G A•
Mar 24, 2020
i can say its the best online course ever! for beginners in digital marketing it will be amazing for them. it's very organized and Mr Randy very very helpful and focusing on points related to our real life and we could use it while studying the course.
quiz and peer assignment very very helpful and related to the course and helped me to work on my project and put real steps in it and improve it.
so Thank you for being helpful and giving this course with all those organized information.
por Cathy P•
Feb 09, 2018
For a beginner learning about the dynamics to define what exactly is social, this course is eye opening. I wished I would have taken this course earlier. There is still more to learn but this first step sets the foundation on which you can continue to build your knowledge and expertise. Gives you the background on what is social and then ends with the start of directly engaging with the social networks on a professional level. I look forward to the next set of courses.