Comentários e feedback de alunos de Introdução à Administração da Produção da instituição Universidade da Pensilvânia

This course simplified a difficult topic to understand. I really appreciated how the examples were broken down and simplified! Besides the technical aspect, the class teaches you "kaizen" - ALWAYS BE IMPROVING! So glad I took the class!

This course has tested me from start to the end which is a great thing. There was no time to rest on what you literally would just learn because there is more to learn around every corner. This is a must and would definitely recommend.

Its a inside vision of the business, the real micro economics!!!

The teacher has very good didactic!

It is very Challenge to me and is changing the way i estruture my frame work analysis to decision make.

Thank you Wharton and Coursera!

Well offered course, with right amount of useful technical material, adequate examples, lucid presentations and relevant quizzes.

Need to improve on some apparent errors in question and answers. Not enough satisfactory responses.

Good course - learned a lot that I will take back to work. Wish that the answer key for quizzes/exams (or summary .xls) would have been released following the due date. All in all, really enjoyed the professor and his b

It's very useful to obtain a general scope of operation management. Profits come from not only revenues but also expense control. Even a new model designed for cleaners' working might increase profits a lot!!!

Good Introduction, It has refreshed my mind, concepts that too many years ago I did learn in University... Unfortunately once you are enrolled in a job and those concepts are not applied, you forget them...

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

I really enjoyed the course, I learned a lot about operations metrics, how to analyze them and a bit in how to improve them, great overall introductory course of operations, I loved the material.

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

Solid practice instuments to estimate business processes. Course is applicable to broad range of practices and industries and helpfull for beginners and professionals in management as well.

I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.

A very short and interesting course track to understand the basic of operations management if you do not want to go in depth. The concepts are explained well in a very simplistic manner.

I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.

Absolutely loved this course. It was wonderful to realise how seemingly tiny changes can affect an operation so drastically and the use of statistics to fix such issues is very elegant.

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

The course content is very lucid and clear. I have learned many concepts from this course. This knowledge will be very useful for me while pursuing my MBA in Operations. Thank you.

Fantastic Course , Content and instructor. All the examples are very easy to understand and very practical in day to day life.my view is changed by learning the process so deep.

Very well done course, dense material but very rewarding once you understand the actual logic and can see how to apply it in every day life! Thank you for pushing my mind!

I like the lecturer the way he goes straight into the point with very simple and easy to understand explanation. No sophisticated words/ vocab. Excellent for the beginner

The Course is very useful with lots of operational improvement concepts. The difficult part is problem solving, it is too numerical in nature. Overall experience is good.

Great introduction to Operations Management. Many of the principles and equations I was able to immediately use in my work to dispel some myths and improve productivity.

This course is an eye opener to the wealth of knowledge in operations management. I can't thank the facilitators enough. The lecturer is superb.

Lots and lots of thanks.