I really enjoyed the course, I learned a lot about operations metrics, how to analyze them and a bit in how to improve them, great overall introductory course of operations, I loved the material.

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

Solid practice instuments to estimate business processes. Course is applicable to broad range of practices and industries and helpfull for beginners and professionals in management as well.

I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.

A very short and interesting course track to understand the basic of operations management if you do not want to go in depth. The concepts are explained well in a very simplistic manner.

I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.

Absolutely loved this course. It was wonderful to realise how seemingly tiny changes can affect an operation so drastically and the use of statistics to fix such issues is very elegant.

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

The course content is very lucid and clear. I have learned many concepts from this course. This knowledge will be very useful for me while pursuing my MBA in Operations. Thank you.

Fantastic Course , Content and instructor. All the examples are very easy to understand and very practical in day to day life.my view is changed by learning the process so deep.

Very well done course, dense material but very rewarding once you understand the actual logic and can see how to apply it in every day life! Thank you for pushing my mind!

I like the lecturer the way he goes straight into the point with very simple and easy to understand explanation. No sophisticated words/ vocab. Excellent for the beginner

The Course is very useful with lots of operational improvement concepts. The difficult part is problem solving, it is too numerical in nature. Overall experience is good.

Great introduction to Operations Management. Many of the principles and equations I was able to immediately use in my work to dispel some myths and improve productivity.

This course is an eye opener to the wealth of knowledge in operations management. I can't thank the facilitators enough. The lecturer is superb.

Lots and lots of thanks.

The course is very well structured and the content is the right mix of different components. The teaching is of the highest quality and the interaction is very helpful.

Excelent content! Professor Christian makes it easy to learn with some humor as well. I've tried to write with a brush in paint as he does and forgave his handwritting!

Great way to have an overview on operations management. Good for entrepreneurs and people interested in building a business. Nice to also have a certificate from UPenn!

I loved the balance between the theory and the applied. The examples made real world sense. I felt like I learned the concepts and could apply them to my current rol

WOW! That was tough, cannot believe I was able to pass. The materials you need to be successful are provided, Could not have done this without the help they offered.

Christian is a wonderful professor. He genuinely cares about accounting beyond just business. Great course both for business specializations and general knowledge.

Very detail, teaching all the Principle of Operations Management. This Program will install in you the fundamental of Operation Management. Great for Supervisors.

The course was very good. I think most everything except the notes were excellent. If the notes were improved it would make the content that much more powerful.

Interesting course with challenging assignments. If you work in production or you just think of an industrial career, then I would recommend this course. to you