Smartly covered all topics.

Is good , but so difficult

It's very useful for me.

English could be better

tough but good course!

Volume too soft.

GOOD EXPERIENCE

Good course :)

riche et fun

Good Course

Very good.

很有挑战的一门课程

nice

4.5

What I liked:

1. The scope of subject material covered was awesome and seems useful.

2. I L O V E D that there were practice videos where Mr. Terwiesch went over sample questions and let you try to work them out before he showed the solutions. This helped IMMENSELY. (saved the course in my opinion.)

What I didn't like:

1. Question ambiguity annoyed me more than anything else. Questions MUST be 100% clear on what is expected and how things are working. This was a huge piss off. Mr Terwiesch was pretty bad with not being detailed enough in his explanations, I'd find myself having to retake a quiz just to test whether he meant one way or another possible stance.

2. Sloppy hand writing was nearly impossible to read. Can Profs please take 30% extra time to write a little more clean? (Just a minor thing.)

3. There were many other pedagogical missteps. Which order you introduce concepts and how you explain them is just as important as what your course material is. Please pay more attention to this in the future. For example in Module 3 exam there was a question about a wind tunnel which seemed to be dealing with rework time, yet rework wasn't covered in detail until Module 4.

4. Adding a little humor here and there would've been nice, I've seen other profs do this and I love it. (This is more a personal taste kind of thing, and not a huge problem.)

The topic was very interesting, and I enjoyed the Professor's lecturing style.

The reason that I didn't give at least a 4-star rating is that as the course went on, I think the pace that the information was presented in became too rapid for an introductory course.

I don't recommend attempting the course unless you have some experience with statistics (particularly calculating probabilities).

Also, a few of the questions on the quizzes would be virtually impossible to answer unless you have (and are at least somewhat proficient with) Microsoft Excel.

I think more of a balance between testing for knowledge of theory and making calculations would be a little bit better for an introductory course.

Maybe this course's heavy emphasis on choosing the proper formulas and calculating them correctly would have been better placed in a course that isn't called introductory.

I appreciated the extra problem sets included at the end of each week. The material was pretty interesting. However, quiz questions (especially quiz #2) could be vague and difficult to interpret, and they often take 3-5 times longer to complete than the time listed. Most everything is calculations (not multiple choice), and there are no hints after completing a quiz to help you find out what you did incorrectly. Thus, it can take numerous tries to pass a quiz if you are rounding something incorrectly or made a small calculation error. With respect to the lecture videos, the volume is very low, especially on the earlier videos in week 1. The slides have a lot of small text and are hard to read. The instructor's handwriting is difficult to read, which can make it tough to follow along as he solves problems.

The material was well presented, and examples close enough to real life to be useful were presented to better understand the material. The downfall is that no corrections are offered for quizes or exams. I am left not having a full grasp of 2 concepts/problems in particular because a) the discussion platform takes a decent amount of back and forth; and I would trust replies from a T.A. or professor, but not necessarily from other students in the class, and b) corrections and problem solving steps are not available on quiz/exam platform. Despite having reviewed material and test questions multiple times, getting full understanding of material is hard without more access to corrections.

some of the language used in the quizzes and practice questions for the various modules is very unclear and does not interpret accurately. the course is stale at this point: there is no longer active discussion in the forums and no way to check for answers to exam questions that never ended up being clear (such as due to language interpretation issues). the explanations from the mentors are not very good from what I've read, since they are most concerned about giving away answers even to practice problems.

I found the course very useful: it was easy to see practical applications for many of the topics discussed, and hence to quickly put in action what I learned.

The course is well structured and has a good balance between the theory and the exercises, and part of the solutions are provided in step-by-step videos.

However, the quality of the slides is not always the best and the handwriting by Prof. Terwiesch does not help. Also, it was not easy to follow the parts of the lectures when excel was used.

Far from the best and below the average quality of Wharton's courses, has plenty of critical technical video issues that detract one's experience and easily misguide a good understanding.

Even though, if you compensate this by taking into account the extraordinary effort Wharton's teachers have been putting on their courses and accepting as a personal challenge, you certainly will learn admirable and fundamental efficient skills regarding the operational process and decision-making process.

I would rate this higher than 3 stars because I learned quite a lot, if not for the wording and scant instructions as to rounding on some of the quizzes, in particular Week 3. I managed to pass most of the quizzes on the first attempt, but only after looking and getting tips in the forums on how many decimals to round to. In Week 3 Quiz, there is also a set of problems poorly worded which lead to two equally reasonable logical assumptions being possible- so that one should be fixed.

Great information, but it is difficult to understand the professor and read his handwriting which makes the course difficult to follow. There are a number of discrepancies between the material shown in the video and the materials provided for download which can create some confusion. It would be helpful if the professor would clearly outline the various formula and calculations used and reference them consistently.

OK, the course starts a bit confusing and boring, but it gets better after the second week. The last week is actually very, very interesting. Handwriting is perhaps not the best thing to offer in the presentations. But the main problem of the course are the tests, by far the most difficult I ever had in coursera. Time to devote per week is way over the estimated 4/5 hours.

I found the content to be very good. That said, I believe a few of the items on the exams provided enough deviation in scenario that the subject should be covered in more detail (example...processing demand flow) or the questions should be more specific so as not to have the tester assume or "read-in" to any variable. Again...enjoyed the learning experience.