Informações sobre o curso
4.5
1,361 classificações
295 avaliações
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 18 horas para completar

Sugerido: 4 weeks of study, 4-6 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Portuguese (Brazilian)...

Habilidades que você terá

Process ManagementOperations ManagementSix SigmaInventory
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 18 horas para completar

Sugerido: 4 weeks of study, 4-6 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Portuguese (Brazilian)...

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
27 minutos para concluir

Introduction

This short module was designed to introduce you to the course, and to give you an overview of what you can expect from the course and the instructor!...
Reading
3 vídeos (Total de 17 min), 1 leitura
Video3 videos
Four Dimensions of Operational Performance7min
Trade-offs and the Efficient Frontier7min
Reading1 leituras
Module 1 - Introduction: Lecture Slides (PDF)10min
Semana
2
Horas para completar
3 horas para concluir

Process Analysis

In this module, you'll learn how to identify key elements of process analysis: flow rates, and flow times, how to uncover bottlenecks, how to optimize labor and inventory, and how to handle the complexities of multiple flow units. At the end of this module, you'll be able to break down operations into processes which can then be improved to maximize profits and efficiency....
Reading
10 vídeos (Total de 115 min), 2 leituras, 2 testes
Video10 videos
Finding the Bottleneck11min
Labor Cost and Labor Utilization15min
Little’s Law6min
Inventory Turns7min
Make to Stock vs Make to Order / Reasons for Inventory10min
Dealing with Multiple Flow Units14min
Review of Process Analysis26min
Module 2 Practice Problem: Atlas Inc (video)8min
Module 2 Practice Problem: Multiple Flow Units (video)4min
Reading2 leituras
Module 2 - Process Analysis: Lecture Slides (PDF) and Excel Template10min
Module 2 Practice Problems (PDF) and Solutions10min
Quiz2 exercícios práticos
Homework Assignment: Module 2 - Process Analysis20min
Final Exam - Module 222min
Semana
3
Horas para completar
3 horas para concluir

Productivity

You'll learn the key components of productivity in this module. Beginning with the academic definitions of productivity, you'll move on to the common blockers, measurements, indicators of effectiveness, improvement techniques and financial values. By the end of this module, you'll be able to identify, describe and measure the relationship between inputs and outputs and also be able to develop strategies for decreasing inputs while increasing outputs, thereby boosting productivity wherever you see the need to....
Reading
11 vídeos (Total de 102 min), 2 leituras, 2 testes
Video11 videos
The Seven Sources of Waste9min
Financial Value of Productivity6min
Key Performance Indicators and KPI Trees 6min
Overall Equipment Effectiveness12min
Takt Time8min
Quartile Analysis9min
Productivity Ratios9min
Review of Productivity19min
Module 3 Practice Problem: Dr. Peters (video)5min
Module 3 Practice Problem: Assign Tasks to Workers (video)5min
Reading2 leituras
Module 3 - Productivity: Lecture Slides (PDF) and Excel Files10min
Module 3 Practice Problems (PDF) and Solutions10min
Quiz2 exercícios práticos
Homework Assignment: Module 3 - Productivity16min
Final Exam - Module 318min
Semana
4
Horas para completar
3 horas para concluir

Quality

Quality is not only a cornerstone of operations management, but also a critical component of an organization's long-term viability and success. This module covers all the major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and ensuring reliability and standards. At the end of this module, you'll be able to anticipate where defects may occur and recommend a sound strategy for maintaining quality and stability....
Reading
10 vídeos (Total de 98 min), 2 leituras, 2 testes
Video10 videos
Quality and Flow17min
Six Sigma12min
Control Charts9min
Jidoka8min
Problem Solving6min
Toyota Production System9min
Module 4 Review19min
Module 4 Practice Problem: Assembly Tolerances (video)3min
Module 4 Practice Problem: Security Check (video)2min
Reading2 leituras
Module 4 - Quality: Lecture Slides (PDF) and Excel Files10min
Module 4 Practice Problems (PDF) and Solutions10min
Quiz2 exercícios práticos
Homework Assignment: Module 4 - Quality16min
Final Exam - Module 416min
4.5
295 avaliaçõesChevron Right
Direcionamento de carreira

36%

comecei uma nova carreira após concluir estes cursos
Benefício de carreira

83%

consegui um benefício significativo de carreira com este curso
Promoção de carreira

10%

recebi um aumento ou promoção

Melhores avaliações

por AJOct 28th 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

por SRAug 7th 2017

I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.

Instrutores

Avatar

Christian Terwiesch

Andrew M. Heller Professor at the Wharton School, Senior Fellow Leonard Davis Institute for Health Economics Co-Director, Mack Institute of Innovation Management
The Wharton School

Sobre University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

Sobre o Programa de cursos integrados Business Foundations

In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge....
Business Foundations

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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