Taught by three of Wharton's top faculty in the marketing department, consistently ranked as the #1 marketing department in the world, this course covers three core topics in customer loyalty: branding, customer centricity, and practical, go-to-market strategies.
Este curso faz parte do Programa de cursos integrados Fundamentos de negóciosFundamentos dos Negócios
Introdução ao Marketing
oferecido por
Programa de cursos integrados Fundamentos de negóciosFundamentos dos NegóciosUniversidade da Pensilvânia
Informações sobre o curso
693,059 visualizações recentes
Resultados de carreira do aprendiz
33%
comecei uma nova carreira após concluir estes cursos
36%
consegui um benefício significativo de carreira com este curso
11%
recebi um aumento ou promoção
Habilidades que você terá
Positioning (Marketing)MarketingMarketing StrategyCustomer Satisfaction
Resultados de carreira do aprendiz
33%
comecei uma nova carreira após concluir estes cursos
36%
consegui um benefício significativo de carreira com este curso
11%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 14 horas para completar
Sugerido: 5 weeks of study, 4-6 hours/week
Inglês
Legendas: Inglês, Chinês (simplificado)
Programa - O que você aprenderá com este curso
2 horas para concluir
BRANDING: Marketing Strategy and Brand Positioning
Professor Kahn starts us off with the first of two Branding modules: Marketing Strategy and Brand Positioning. For an overview of all concepts covered in the course, please read the syllabus below. Additional info may be found in the Course Pages. Please participate in the discussion forums as your input will enhance the overall experience of this course!
2 horas para concluir
7 vídeos (Total 80 mín.), 3 leituras, 1 teste
7 videos
Marketing 101: Building Strong Brands Part II4min
Strategic Marketing11min
Segmentation and Targeting12min
Brand Positioning12min
Brand Mantra: The Elevator Speech9min
Experiential Branding13min
3 leituras
Syllabus10min
FAQ10min
Additional Readings10min
1 exercício prático
Quiz #130min
2 horas para concluir
CUSTOMER CENTRICITY: The Limits of Product-Centric Thinking & The Opportunities and Challenges of Customer Centricity
Module 2 of our class features Professor Peter Fader, who will focus on concepts related to Customer Centricity. In an economy that is increasingly responsive to customer behaviors, it is imperative to focus on the right customers for strategic advantages. The coming weeks will provide the foundation needed to build a customer centric outlook. If you want to read more about Professor Fader’s views on customer centricity, feel free to follow him on Twitter (@faderp). He regularly shares relevant perspectives and readings there.
2 horas para concluir
9 vídeos (Total 81 mín.)
9 videos
Cracks in the Product-Centric Approach9min
Data-Driven Business Models4min
Three Cheers for Direct Marketing3min
Which Firms Are Customer Centric?12min
What is Customer Centricity?11min
Living in a Customer-Centric World14min
More Reflections on Customer Centricity3min
Questions on Customer Centricity6min
1 exercício prático
Quiz #230min
3 horas para concluir
GO TO MARKET STRATEGIES: Communications Strategy & Fundamentals of Pricing
In this module, you will examine the critical marketing topic, “Go to Market Strategies.” Professor Jagmohan Raju has designed these lectures to help you gain a deep understanding of the role of communications in marketing strategy, fundamentals of pricing, and how to manage channel conflicts. You will explore the 7 Ms of developing a communication plan, learn how to measure price elasticity, and understand disruption in information delivery. By the end of this module, you’ll be able to use effective analytical tools to form a communications campaign and create appropriate access points to your brand for your customer.
3 horas para concluir
15 vídeos (Total 173 mín.)
15 videos
Key Trends12min
Media Planning8min
Pricing4min
Understanding Price Sensitivity10min
Measuring Price Elasticity16min
Psychological Aspects of Pricing11min
Analytic Foundations for Pricing25min
Economic Value to the Customer18min
Creating Customer Access18min
Disruption in Information Delivery7min
Managing Channel Conflict3min
Online Retailing and E-Commerce12min
Digital Marketing Foundations9min
Summary2min
1 exercício prático
Quiz #330min
2 horas para concluir
BRANDING: Effective Brand Communications Strategies and Repositioning Strategies
Professor Kahn is back in this fourth module, the second of her Branding Modules, covering effective brand communications strategies and repositioning strategies. Understanding how customers perceive your brand messaging and marketing is one of the most important aspects to understanding consumer behavior: what consumers perceive is what affects their actions, and what they perceive is not necessarily true! Professor Kahn unpacks customer behavior and perception and explores successful strategies for influencing both in this final required module of the course.
2 horas para concluir
6 vídeos (Total 87 mín.)
6 videos
Brand Elements: Choosing a Brand Name19min
Brand Elements: Color & Taglines11min
Brand Elements: Packaging10min
Brand Elements: Persuasion13min
Repositioning a Brand18min
1 exercício prático
Final Exam30min
Principais avaliações do Introdução ao Marketing
Learned a lot of things in this course. Have already started changing the way I think about pricing in my current position. I hope we get the opportunity to apply these concepts in Capstone project.
Great! I am taking the course with almost no experience in this area. Really enjoyed this class and learned a lot. A lot of practical examples which helped me to understand all the parts. Thank you!
oferecido por
Universidade da Pensilvânia
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Sobre Programa de cursos integrados Fundamentos de negóciosFundamentos dos Negócios
In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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