30 de jan de 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
4 de ago de 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
por Jelena H•
26 de fev de 2018
Bite-sized lectures. Easy to understand. The test are quite challenging and require research in addition to the slides and lectures. I do feel I learned the "b" of the basics and wish to dig deeper into marketing. Feel accomplished today.
por ALEXANDER B•
30 de nov de 2021
Un espectacular curso, sobre el cual aprendi a observar mejor los datos que tenemos, y a recolectar mejores datos, como predecir y aumentar las ganancias, me gustaría seguir de la mano de excelente docentes como los que dictaron el curso
por TJ N•
22 de nov de 2016
Great general overview of Customer Analytics. Techniques and examples are very relevant. Issues with not having options to download the video and transcribe of Week 3-5 for studying offline (Week 2 seems to have the options available).
por Bassam H•
16 de fev de 2022
I highly recommend it, Extremely well organized and speakers are veterans in their field. Comprehensive and of great value, definitley a must take for any one interested in any aspect of business analytics. must allow one hour per day.
por Apurva B•
12 de mai de 2021
I am taking this course in 2021 and there is a line in the last chapter Applications "by 2020, there will be more video content consumed on Netflix than any other provider" it just blew my mind! :) Thank you for providing this course.
por Jose C•
9 de mar de 2020
Me pareció excelente, y una introducción a un tema amplio e interesante, las lecturas y cursos fueron fáciles de seguir y bastante productivos. Me hubiera gustado hacer algunos modelos predictivos como ejercicio y más ejemplos reales.
por Javier S•
9 de out de 2017
I really enjoyed this course. I learned a lot of things that I am able to put in practice at work. In addition, the new knowledge is allowing me to think differently about problems and how to effectively leverage data to resolve them.
19 de jan de 2021
I am looking to move into the Business Analytics domain and this is simply an amazing introduction. Prof. Fader sets up the tone for the course with his time, do not miss his additional content, they will be worth every second spent.
23 de out de 2019
I got great insights and practical knowledge by completing the course. The professors taught this course in a simple yet effective language. They've put in a lot of effort right from preparing material till delivering it! Kudos team!
por Ankit P•
11 de jun de 2017
Very structured course with excellent walk through the field of customer analytics. Lots of real life problem solving along with the theory behind it. This course will surely give a good insight and foundation to customer analytics.
por Pratham P•
4 de mai de 2016
The course is extremely insightful! With some of the videos, it would be really helpful to keep the images of data fixed in some corder of the screen. Personally this would have saved time in trying to back and forth with the slides.
por Vasu D•
14 de dez de 2015
Super course. Difficult to pass too as more than one answers look correct. Loved the last session that explains different areas where customer analytics makes a difference and the things that will come in near future. Enroll today!
por Krishnamurthy S•
7 de mai de 2020
Very useful course, it helps you to understand value of the customer for an organization. It is presented very well. I really enjoyed doing it. The only concern is, part of the material looks dated, the content requires an update.
por Subramaniam B•
8 de abr de 2020
Really insightful course and nicely covered by the faculty. Great to link various aspects of customer analytics to impact on business revenue and profitability. Great course content and very clear instructions! Overall a 5 star :)
por Shahobiddin S D•
29 de jul de 2022
I found this course to be very useful in understanding customer analytics. In my future career, I expect to have a great deal of impact from applying the skills I have learned in this course, combined with my technical knowledge.
por Bature M D•
18 de jul de 2019
The course content and presentation are very explicit for everyone to key in and learn. I learned a lot from the case studies and some examples given are things (in shopping) that has something to do with me personally unnoticed.
por Abhay N•
12 de jul de 2020
Excellent course! Helped me understand a lot about how analytics is being used to shape the future of marketing and how many industries are leveraging better availability of data to provide customers with exactly what they want.
por Anindya S C•
18 de mar de 2020
The course was an eye-opener for me as to the breadth of usage of data in modern decision making. The course was taught by extremely diligent professors and their pedagogy really helped me understand the crux of data analytics
por Nawneet K•
6 de abr de 2018
Content was very useful, It was beautifully explained entire concept and the best part is you will have lots of examples & get all the information needed. And quiz questions are well designed, not an easy quiz but interesting.
por Utkarsh U•
24 de jul de 2020
a course is judged by the way it is explained with the help of real-life examples and applying it to the real-world problems...this course covered both the aspects...fabulous teachers and the enriching course is all I can say
por Jiajie Q•
1 de out de 2020
Basically, the course stimulates my interest. Though I am not an economic-related student, those professors invoked my strong expectation for this major. I will keep trying then! Hope to see you at the Warton School in 2021!
por Maddie L•
24 de mar de 2020
Wonderful course that provides the basics to understand customer analytics for someone with no background in the field. Thank you to the wonderful instructors who presented difficult material in an easy to understand format!
por Poonam j•
2 de mar de 2020
The course is amazing, throughout the course I learnt many things. it builds curiosity to know how data can actually do much better than what we think it's doing , it helps you develop insights in data modelling of top firms
por SeifAllah R•
5 de dez de 2019
The course provides a very good overview on the important concepts in customer analytics. The tests are trick and challenging, which helps in maximizing the lessons learned from the course. Definitely, i highly recommend it
19 de jan de 2019
This course is very much useful to know about how modern industry deals with datas. The professors who are taught the courses are really awesome.. I am very satisfied to choose the course on customer analytics in Coursera..