ND
30 de jan de 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
MA
4 de ago de 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
por Yini ( D
•8 de jul de 2019
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
por Mark P
•9 de fev de 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
por Tasha C
•3 de jan de 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
por Philipp N
•29 de set de 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
por Viktoria I
•13 de set de 2018
I found information interesting, but would have liked more exercises and application of knowledge.
por raj u
•13 de jan de 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
por Juan P A
•4 de dez de 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
por Monarch A
•30 de abr de 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
por Bukunmi A
•21 de mar de 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
por Asad N
•8 de jul de 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
por ZI L
•27 de nov de 2021
Suitable for beginners, professors will give simple examples to help understand and understand.
por Himanshu D
•13 de fev de 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
por Raphaël M
•26 de nov de 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
por Sasidhar
•2 de jul de 2021
It was a great insight into customer analytics. Really liked fader, eric and ragu's teachings.
por susanblevins
•26 de mar de 2017
Really good information, but the test questions were not very well written, especially Part 2.
por Thomas N
•20 de out de 2016
Great course for informing the correct mindset for analysis that solve real business problems.
por Bilha S S
•2 de nov de 2020
The course was very informative. It could have benefitted from a little more technical tools.
por Ucheoma C
•19 de out de 2019
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
por kamalika P
•11 de out de 2019
Really helps you think in an analytic way when it comes to designing your marketing campaigns
por Mohit P
•28 de set de 2016
great but a bit more elaborate explaining of slides would have just take it to a notch higher
por Ray S
•7 de fev de 2016
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
por Israel O V S
•25 de set de 2019
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
por Sulabh N
•2 de set de 2019
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
por renjith r
•30 de jan de 2019
Covers the basic, meets the objective of coming to terms with the terminology and its usage.
por Belinda C
•17 de mar de 2021
This field is changing so much a good amount all the information provided is already dated.