Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Nov 15, 2016
Amazing course for even beginners in the field of customer analytics. Highly recommend to do this course for enhancing the analytical skills. Examples and case studies explains the concept very well.
por Matt S•
May 25, 2016
It's not that it's bad – the sections with Peter Fader are interesting and the supplementary reading is interesting – but the level is very introductory and the content is uneven in quality.
por Zivile M•
Jan 29, 2016
The scope of the course is extremely limited. One could sit down and watch all 5 weeks' worth of lectures in one go. I would expect a lot more depth from something that is called a course. This is one good lecture at best.
por Mengya Z•
Feb 19, 2018
Too high level and there's no detail tools and exercise for analytics. I felt I didn't learn much after this course. Quite disappointed.
May 23, 2016
For the price paid I would expect something more... It gives you an idea and show you examples. Good background course in order to show your interest in the subject. It could have been organized in a different way in order to make tinteractive and
por Lauri S•
Apr 10, 2016
While these courses have interesting subjects, the content is very light, requires little effort and hence results in little learning.
por Katelyn J•
Oct 09, 2015
Interesting assortment of professors but very little interaction in the course. Just 4 quizzes. Not very helpful for building a deep understanding of the material.
por James S•
Nov 01, 2015
Although the content was very interesting and the basic concepts were good to know, the student doesn't ultimately gain any tools that they use upon exit of the course.
por Cackowska D•
Feb 11, 2017
it was quite difficult to follow , due the language barrier and it was only overview , they could gave a bit more informa
por Ananth V B•
Feb 09, 2017
Lots of theory and concepts, but little in the way of how to solve customer analytics problems yourself.
por Manoj K j•
Aug 06, 2016
I was expecting some models will be designed and solved in the class sessions. But the lectures contain only theories.
por titus l•
Feb 20, 2016
It is however a real eye opener to see the applications of customer analytics. However, I do wish there was more time to understand the statistics and the math behind the modelling. This course tells you the potential, but doesn't delve into the treatment of data. Also there is insufficient case studies and practice questions unlike the operations analytics module so it was difficult to get a handle of concepts without application.
por Noel F•
Jan 25, 2016
Very high level course, interesting as a background but doesn't really deep dive in any topic.
por Alex S•
Feb 25, 2017
Unlike the other three business analytics courses I completed, I thought this one was light on content, and lacking adequate coverage of concrete tools (formulas, software programs, etc.). In addition, the quiz questions for weeks 4 and 5 seemed to come out of left field, as if they had been prepared for a longer, more comprehensive course; not based on the small amount of material presented.
por Benjamin B•
Nov 05, 2015
This course doesn't go enough in detail concerning the different customer analytics methods. The last part on applications focuses too much on what was going on in marketing in the past and doesn't address digital marketing enough.
por Jonathan Z•
Feb 07, 2016
Almost no practical application
por sebastien k•
Sep 26, 2017
Good introduction to get an helicopter view on the topic.
Lacking of hands on exercises and explanation of more advanced concepts.
por Pedro M•
Jun 18, 2016
Great course, great content, I really like this course. But if English is not your first language, the exams are crafty enough to be in trouble...
por J R•
Aug 18, 2016
por Daniel A•
Oct 24, 2019
It did not satisfy my thirst for knowledge on this topic
por Efe E•
Feb 09, 2019
I would like to hear more about models especialy predictive one but all the things about models are bullshit. They generaly talk about demand curve which is a lesson of a economics more than customer analytics. They should choose more appropriate example. Moreover, I expect to see at least the type of models and where it is used generally. It was a waste of time. That's why I am not gonna take other modules. Adios !
por Jigisha T•
Dec 22, 2018
Too theoretical. I expected that the trainers will use actual datasets and carry out some analytics. It was just theory of data collection, little bit of economics and marketing.
por Priyank A•
Jan 21, 2019
Not the course's fault but maybe when I hear the name "Wharton School" I over-expect.
However professors have done a very good job in keeping the course interactive, especially the Mary and Sharmila example.
por Atanu R•
Sep 08, 2018
Other than Mr. Raghu, this course is trash
por Rios A•
Oct 23, 2018
I don t like this course. Really not helpful and empty
por Jiang T•
Sep 22, 2015
In fact, i think this course is waste my time because the course only have lecture. They don't tell you how to use software to solve the problem even do not give any practical homework. Compared to other course, the quality of this course is extremely low.