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Voltar para Customer-Centric IT Strategy

Comentários e feedback de alunos de Customer-Centric IT Strategy da instituição Universidade da Virgínia

91 classificações
28 avaliações

Sobre o curso

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course two weeks in duration....

Melhores avaliações


Sep 11, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.


Mar 03, 2018

This course helped me understand process design, user stories and business model canvas to integrate with IT system.

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26 — 28 de {totalReviews} Avaliações para o Customer-Centric IT Strategy

por Wouter D

Mar 30, 2018

Good clear lectures, the test could be more challenging.

por LIU S G

Oct 02, 2018

simple and easy to digest

por Michel

Mar 24, 2018

Absolutely shallow course, very disappointing. Two week course, where the first week goes through a high level business strategy framework without connecting it properly to IT - and the second week discusses process modelling (what does that have to do with an IT Strategy?). Very deceptive course name...