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Learner Reviews & Feedback for Understanding User Needs by University of Michigan

4.7
stars
486 ratings

About the Course

Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on Coursera. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls....

Top reviews

TJ

Jul 9, 2020

I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.

MV

Oct 11, 2020

This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.

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76 - 100 of 106 Reviews for Understanding User Needs

By Miguel M

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Mar 14, 2022

Amazing!!!. I learned a lot.

By Meng ( L

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Jun 9, 2019

Great hands-on practice!

By Zahra N

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Feb 6, 2023

Very useful course!

By Ruben G

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Aug 6, 2021

Interesting content

By MISTER B T

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Feb 21, 2024

I Love this course

By Liubov Z

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Feb 24, 2019

Very useful course

By Michal h

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Jun 3, 2023

Must have course!

By Aqilla F H

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Aug 22, 2020

Thank you so much

By Teuku B N M

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Aug 26, 2020

this course lit

By Eber S

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Jan 29, 2019

Excelente curso

By Lahiru K

•

Jul 11, 2023

Great content

By David M L

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Feb 25, 2021

Great course!

By Umesh C R K

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Jun 8, 2023

Learnt a lot

By Thais X G

•

Sep 24, 2020

EXCELLENT

By Flt L G R

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Jul 12, 2020

THANKS...

By Lisa Y

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Oct 11, 2019

very good

By Subham K S

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Apr 4, 2023

Loved it

By Yuhong L

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May 24, 2020

Great!

By cindy s

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May 6, 2023

good

By Vo V P ( H

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Nov 8, 2022

good

By Richard N

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Jan 20, 2023

yee

By Luong T

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Mar 21, 2021

Knowledge is so helpful and you can apply it immediately in your current work.

You will do many assignments in this course. To ensure that you can spend more time on this.

By Li T M

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Mar 28, 2020

Very detailed curriculum but with many constrains for the assignments.

By Rhandy F M

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Aug 20, 2019

It was a very valuable course

By joy y

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Jan 10, 2023

Great course!