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Learner Reviews & Feedback for Salesforce Basics by University of California, Irvine

4.3
stars
192 ratings

About the Course

In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments....

Top reviews

CN

Jul 20, 2022

It was a good course but frequently I flet like the instructions were missing some key steps. I was happy that I got through this with no experience in Salesforce.

AS

Nov 16, 2021

Great ways for student to get help in ECOMONIC BUSSINESS field . I personally as a student recommended other student to learn new things from the Coursera.

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26 - 46 of 46 Reviews for Salesforce Basics

By Favour I

•

Oct 27, 2023

Great platform

By Adel M S

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Sep 4, 2023

great course

By simon f

•

Feb 3, 2024

EXCELENTE

By TAPASWINI A P

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Jan 21, 2022

Very Nice

By Poornima P

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Jan 11, 2022

Very Good

By M B K

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Mar 14, 2022

Good

By Cesar V

•

Sep 6, 2021

I missed an option of having a better live support by the Trailhead site in case you run by some problems doing the excercieses.

By Kulkarni Y

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Jun 9, 2021

Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.

By Roland G

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Jan 24, 2023

A lot cover in a few hours, need to have projects with Salesforce to master this knowledg

By Mallanagoud Y

•

Jan 10, 2022

Really Useful

By Erik O

•

Jun 1, 2023

This is fine as an introduction to Salesforce, but 90% of the content is just a wall of text to read and a few knowledge check questions. There is very little hands on learning that happens, which made it incredibly boring to actually learn anything. Highly recommend you watch any videos that are included in each module, before actually doing the reading portion, as they will give you an overview of what the reading will be. Majority of the hands on learning happens in the third module. 5/5 content, 1/5 user experience.

By Muhammad T M

•

Feb 7, 2022

Students can learn better if you teach them using videos content instead of theory.

By sabooha a

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Aug 4, 2023

It's not for beginners. This course requires functional knowledge of Salesforce.

By L K

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Sep 8, 2022

Wasn't very helpful in making me understand Salesforce from a non-sales perspective. I work for a non-profit, but our use of Salesforce doesn't involve selling anything or customer service. It would be great if there was a course explaining how non-profit can use Salesforce for their needs.

By Tashan K

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Sep 25, 2022

The instructions were extremely innacurate and made the entire process overwhelming and frustrating as following step by step what I saw on my screen vs what they showed was never the same.

By ilknur A

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Jan 26, 2022

It is so weird that you should read and learn by yourself. Very long reading parts. Anyone can do search and find these kind info without paying to this course.

By JOSE F G C

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Jun 11, 2022

For this kind of course....I make it better on trailhead, don´t waste your time on this.

By Ken R

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Oct 8, 2021

What is Salesforce? Don't expect any explanation in this basics course.

By Paalaxus B

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Oct 12, 2022

your completion is tied to peer reviews which can take a day or weeks

By Rhea S

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Jul 16, 2022

Options to unentoll from a visible and upfront as well

By Beste B

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Oct 22, 2022

Just a copy of official salesforce training website.