In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.
Este curso faz parte do Programa de cursos integrados Salesforce Fundamentals
oferecido por


Informações sobre o curso
This specialization is designed for beginners with no background knowledge.
Sua empresa se beneficiaria do treinamento dos funcionários em habilidades sob demanda?
Experimente o Coursera for BusinessO que você vai aprender
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
Habilidades que você terá
- Data Management
- Cloud Integration
- Data Security
- Automation
- Cloud Computing
This specialization is designed for beginners with no background knowledge.
Sua empresa se beneficiaria do treinamento dos funcionários em habilidades sob demanda?
Experimente o Coursera for Businessoferecido por
Programa - O que você aprenderá com este curso
Module 1
Module 2
Module 3
Avaliações
- 5 stars68,20%
- 4 stars16,76%
- 3 stars2,89%
- 2 stars1,73%
- 1 star10,40%
Principais avaliações do SALESFORCE BASICS
this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level
Very Good for Beginners to understand the basic knowledge of Salesforce.
Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.
Enjoyed the course, but was sometimes hard to get answers to questions.
Sobre Programa de cursos integrados Salesforce Fundamentals

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