Chevron Left
Voltar para Sales and CRM Overview

Comentários e feedback de alunos de Sales and CRM Overview da instituição Salesforce

367 classificações

Sobre o curso

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

Melhores avaliações


31 de mai de 2021

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one


9 de fev de 2022

I enjoyed the experiential learnign that took place in Week 4. It solidified the ideas and material from the other weeks.

Filtrar por:

26 — 50 de 97 Avaliações para o Sales and CRM Overview

por Jacinda Q

15 de jul de 2021

very easy to follow along. I wish my college modules followed a similar format

por Libuseng M

20 de jun de 2022

A​mazing course and very detailed. I loved the trailhead part to be hands-on

por Santiago P I

24 de dez de 2021

Excellent!!! a really interesting and dynamic learning.

Highly reccommended.

por Noel T

12 de set de 2021

A meaningful and concise introduction into the world of CRM and Salesforce

por Matthew B

22 de jul de 2022

E​xcellent course, teaches you the basicsand understanding of Salesforce

por Patrick S

22 de jun de 2021

Good baseline and review for those who have used the platform previously

por TanyaMarie L

30 de mar de 2022

The details were easy to understand and instructions easy to follow.

por ola o

24 de jul de 2022

I have learnt a lot and I am happy to learn more to improve my team

por Honelegn W

1 de jul de 2022

I have got good knowledge, skills, and experiences in this platform

por Yvonne C

6 de jul de 2021

Greate one to learn fundamental concept on Sales process and CRM

por Steve M J

28 de mar de 2022

Was easy to understand and the pace of the course was good too.

por Nancy R

4 de out de 2021

Good overview and format. Easy to navigate and comprehend.

por Italo d S N

1 de ago de 2021

Excelente curso! Mal posso esperar pelos próximos da série.

por Rehan A Q

17 de jun de 2022

Amazing course to get a base knowledge of CRM and Sales.

por Korri S

6 de jun de 2022

Great introduction, and not difficult to follow along.

por Veronica C

18 de dez de 2021

v​ery well done and I cant wait to do the other ones!!

por Uduakabasi E

10 de ago de 2022

i enjoyed the lesson and ready to start course 2

por Anand B

1 de jul de 2021

Very well build to the point with hands on.


27 de jul de 2022

Anthany Jones sir give amazing motivation.

por vasu g

26 de jan de 2022

it is a wounderful course from coursera

por Parya P

23 de jan de 2022

great course with excellant instruction

por Aniket J

11 de jul de 2021

i Love this course. Best for beginners

por Rocio F R

19 de dez de 2021

Muy educacional lo super recomiendo

por Sabrina D D

12 de jan de 2022

T​he course was very interesting !

por Godwin E O

14 de ago de 2022