While some of the reading references are a bit dated, I learned a lot of directly applicable quality and safety skills in addition to some basic concepts. I feel that I now have a framework to approach some quality improvement projects and will feel comfortable doing so.

This class was excellent! The instructor was incredibly knowledgeable and articulate. This was class recommended by my employer that I found very informative. I love self pace classes that allow private and quiet conducive learning! Thank you.

The course is informational with simple instructions. The presenters were both engaging our minds to think and process easily, in short kept our minds eager to learn more. Thank you for improving my knowledge ob healthcare quality and saftey

Its a very challenging course as it pens your mind to the importance of quality and safety in the healthcare system. You get to learn unimaginable topics that eventually strengthens your knowledge in an area where there is alot of oversight.

Questo corso mi ha aiutato a capire meglio i procedimenti all'interno del sistema sanitario e i processi di qualita' che dovrebbero essere applicati a tutte le strutture ospedaliere e non solo. Grazie mille per l'opportunita' offertami.

I personally did not realise how much interest this course would instil in me before staring it. I enjoyed it thoroughly and i found it to be a great use of my spare time during COVID_19, and I'm glad I completed the course.

By the completion of this course,i gained lot of knowledge about the quality measures to be followed in healthcare.I thank coursera and University of washington from my bottom of my heart for this course and knowledge

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. T​he tutors talked so convincingly and clearly. I will take more courses

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.

Excellent course, Full Rich of information and Guidance on Improving healthcare quality, I am beginner in this field, Learnt a lot, Thanks Coursera and Speakers Gregory Pawlson &Jean Johnson

The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.

In this course, I have learned Establishing a framework for quality and safety, Measures and management, Quality improvement science and leadership for Quality and safety.

Muy buen curso para obtener un panorama de las habilidades y formas de implementar una cultura de calidad y seguridad en Instituciones de salud. Buen material. Gracias!

I'm already working in the department of Patient Safety and Quality of my hospital. this course has been very useful in giving me the insights of the concept of it all.

Its extremely my pleasure to enrolled in the course as i learned so many basic to top level things which enhanced my every little doubt to a very bright answer.I

Amazing course. Just what I needed as an introduction to Leading Healthcare Quality and Safety. Now need to study and experience more. Thank you team.

​Very informative and interesting course. All the resorces available were great, the modules were challenging and the information was very clear.

This course was very well laid out, very informative and has allowed me to gain a deeper knowledge of best quality and safety models/practise.

I think every health provider should take this course

It should be part of curriculum for all health care practitioners

The course is outstanding

it was such an enlightening course, I learned a lot and i do hope that i can implement measures that i learnt here into my work. thanks a lot

Muy interesante y útil.

Quisiera pagar el certificado del curso pero ya no me aparece la opción. Me podrían ayudar por favor? Muchas gracias

The course was very informative.

Helpful to me for serving patients with better quality and safety.

I would like to pursue more courses.

It was very informative course and both the trainers gave examples and made learning and understanding the topic very well. Thank you.

Excellent Course with basic knowledge about quality and safety in healthcare. With a brief introduction of PDCA, Lean, and Six sigma.