Bonus Video: Productive Conflict

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Skills You'll Learn

Project Management, Project, Planning, Project Planning

Reviews

4.7 (22,689 ratings)

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PD

Jan 28, 2020

Thank you to Coursera for such a great platform to improve our skills and literacy.The learning environment offered here is completely a learn at your own pace environment,making it flexible to learn.

MH

Jun 24, 2020

This course provides some practical situation which enriches my acknowledgment about being a responsible in any project and it also helps me to understand the planning process management proficiently!

From the lesson

Authority vs. Influence

In this module, we will describe the difference between authority and influence and identify common sources of conflict within a project environment.

Taught By

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    Margaret Meloni, MBA, PMP

    Instructor, University of California, Irvine Division of Continuing Education

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