This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
oferecido por
Programa de cursos integrados International Business EssentialsUniversidade de LondresInformações sobre o curso
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Resultados de carreira do aprendiz
30%
comecei uma nova carreira após concluir estes cursos
38%
consegui um benefício significativo de carreira com este curso
29%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 21 horas para completar
Inglês
Legendas: Inglês
Habilidades que você terá
DelegationPersonal BrandingLeadershipManagement
Resultados de carreira do aprendiz
30%
comecei uma nova carreira após concluir estes cursos
38%
consegui um benefício significativo de carreira com este curso
29%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 21 horas para completar
Inglês
Legendas: Inglês
oferecido por
Universidade de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Programa - O que você aprenderá com este curso
6 horas para concluir
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
6 horas para concluir
16 vídeos (Total 163 mín.), 18 leituras, 1 teste
16 videos
Creating A Positive First Impression7min
Interview with Claire Taylor | Making A Positive First Impression16min
Cialdini's Six Principles of Influence5min
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15min
Interview with Michael Davis | Building Effective Relationships18min
Interview with Claire Taylor | Collaborative Relationships26min
Gary Yukl | Building Expert Power10min
Mendelow's Stakeholder Matrix4min
Verbal and non-verbal communication6min
Choosing an appropriate communication channel9min
Key Concept: The 7Cs of Communication2min
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9min
Communication across cultures |Interview with Andrew Harding14min
Global Communication | Paul Taylor10min
Week 1 Summary3min
18 leituras
Ted Talk | Your Body Language Shapes Who You Are10min
A Second Chance to Make the Right Impression10min
Mendelow's Stakeholder Matrix10min
CMI Checklist | Stakeholder Analysis and Management10min
CMI Checklist | Developing Trust10min
Five Questions to Identify Key Stakeholders10min
How To Improve Your Stakeholder Relationships10min
Building Expert Power10min
Albert Mehrabian10min
Understanding Non-Verbal Communication10min
The 7 Cs of Communication10min
Communicating Across Cultures10min
Communicating in the Virtual Workplace10min
Geert Hofstede10min
Further Reading: First Impressions10min
Further Reading: Communication10min
Further Reading: Relationship Building10min
Further Reading: Making A Positive First Impression10min
1 exercício prático
Week 1 Quiz32min
4 horas para concluir
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
4 horas para concluir
6 vídeos (Total 57 mín.), 7 leituras, 1 teste
6 videos
Interview with Oliver James | Becoming A Role Model In The Workplace20min
Managerial Role Models | Interview with Andrew Harding12min
Managerial Role Models | Interview with Paul Taylor8min
Aligning behaviour with organisational expectations8min
Week 2 Summary2min
7 leituras
The Seven Traits of a Role Model10min
How Women (and Men) Can Find Role Models When None Are Obvious10min
Professional Development Is Key To Advancing Your Career10min
Managing Your Career Like A Business10min
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10min
Stonewall | Role Models10min
Women Rising | The Unseen Barriers10min
5 horas para concluir
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
5 horas para concluir
13 vídeos (Total 151 mín.), 10 leituras, 1 teste
13 videos
Interview with Mary Stiasny | Efficiency15min
Interview with Jan Cameron | Prioritisation8min
Boddy and Buchanan5min
Case Study: Interview with Stephen Hobbs | Key Stakeholders14min
Interview with Mary Stiasny | Stakeholders18min
Interview with Claire Taylor | Stakeholders15min
Interview with Graham Chase | Stakeholders11min
Case Study: Interview with Michael Davis | Stakeholder Management10min
Stakeholder Management | Interview with Paul Taylor12min
Interview with Mary Stiasny | Delegation10min
Interview with Graham Chase | Delegation18min
Week 3 Summary4min
10 leituras
Remote Working | A Mixed Blessing?10min
How To Defeat Procrastination10min
Urgent vs Important10min
Murphy's Ten Laws of Time Management10min
Managing Your Time Effectively10min
MoSCoW Prioritisation10min
Building collaborative relationships in four directions10min
Successful Delegation10min
Empowerment10min
Further Reading: Week 310min
1 exercício prático
Week 3 Quiz26min
6 horas para concluir
Networking
Week four will explore networking where you will have the opportunity to reflect on your
6 horas para concluir
13 vídeos (Total 143 mín.), 10 leituras, 1 teste
13 videos
Key Concept: Networking11min
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9min
Interview with Claire Taylor | Networking | Part 115min
Interview with Claire Taylor | Networking | Part 211min
Interview with Mary Stiasny | Networking13min
Networking | Interview with Andrew Harding12min
Networking and social media23min
Key Concept: An Understanding of your Personal Brand1min
Case Study: An Understanding of your Personal Brand9min
Interview with Claire Taylor | Personal Brand13min
Case Study: Interview with Valentina Lorenzon | Personal Brand10min
Summary of Week 4 and the Course5min
10 leituras
Networking Planning and Preparations10min
Networking Questions10min
CMI Checklist | Networking10min
3 Ways to Give More and Be More Proactive At A Networking Event10min
6 Ways to Convince Your Boss That Business Travel Is Important10min
Susan Cain | Networking for Introverts10min
Learn To Love Networking10min
Further Reading: Networking10min
How To Use Social Networking10min
Personal Learning Networks | It's Who You Know10min
Avaliações
Principais avaliações do PROFESSIONAL SKILLS FOR INTERNATIONAL BUSINESS
por DG18 de Ago de 2019
Very helpful for developing interpersonal and self-management skills in the context of international business. The interviews are very helpful in gaining insights from experienced personalities.
por NJ9 de Abr de 2020
This course is a very helpful course in increasing your skillset It teaches the professional skills in an easy manner and builds your knowledge in the line of business.
por JJ6 de Ago de 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
por VL3 de Jun de 2019
Really great course! It was a nice introduction to the field of study, with a focus on the importance of communication that can be practiced in everyday workplaces.
Sobre Programa de cursos integrados International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Se você se inscrever, terá 7 dias para testar sem custo e, durante este período, pode cancelar sem multa. Depois disso, não reembolsamos, mas você pode cancelar sua inscrição a qualquer momento. Veja nossa política para o reembolso total.
Existe algum auxílio financeiro disponível?
Sim, a Coursera oferece auxílio financeiro ao aluno que não possa pagar a taxa. Faça a solicitação clicando no link Auxílio Financeiro, abaixo do botão "Inscreva-se" à esquerda. Preencha uma solicitação e será notificado caso seja aprovado. Você terá que completar esta etapa para cada curso na Especialização, incluindo o Trabalho de Conclusão de Curso. Saiba mais .
Ganharei créditos universitários por concluir o curso?
Este curso não oferece créditos universitários, mas algumas universidades podem aceitar certificados de cursos que podem ser convertidos em créditos. Entre em contato com sua instituição para saber mais. Com os cursos on-line e os certificados Mastertrack™ do Coursera, é possível ganhar créditos universitários.
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