This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.
This course is endorsed by CMI
Este curso faz parte do Programa de cursos integrados International Business Essentials
Professional Skills for International Business
oferecido por
Informações sobre o curso
4.6
346 classificações
Habilidades que você terá
DelegationPersonal BrandingLeadershipManagement
Programa - O que você aprenderá com este curso
Semana
1Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
16 vídeos (total de (Total 163 mín.) min), 18 leituras, 1 teste
16 videos
Creating A Positive First Impression7min
Interview with Claire Taylor | Making A Positive First Impression16min
Cialdini's Six Principles of Influence5min
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15min
Interview with Michael Davis | Building Effective Relationships18min
Interview with Claire Taylor | Collaborative Relationships26min
Gary Yukl | Building Expert Power10min
Mendelow's Stakeholder Matrix4min
Verbal and non-verbal communication6min
Choosing an appropriate communication channel9min
Key Concept: The 7Cs of Communication2min
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9min
Communication across cultures |Interview with Andrew Harding14min
Global Communication | Paul Taylor10min
Week 1 Summary3min
18 leituras
Ted Talk | Your Body Language Shapes Who You Are10min
A Second Chance to Make the Right Impression10min
Mendelow's Stakeholder Matrix10min
CMI Checklist | Stakeholder Analysis and Management10min
CMI Checklist | Developing Trust10min
Five Questions to Identify Key Stakeholders10min
How To Improve Your Stakeholder Relationships10min
Building Expert Power10min
Albert Mehrabian10min
Understanding Non-Verbal Communication10min
The 7 Cs of Communication10min
Communicating Across Cultures10min
Communicating in the Virtual Workplace10min
Geert Hofstede10min
Further Reading: First Impressions10min
Further Reading: Communication10min
Further Reading: Relationship Building10min
Further Reading: Making A Positive First Impression10min
1 exercício prático
Week 1 Quiz32min
Semana
2Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
6 vídeos (total de (Total 57 mín.) min), 7 leituras, 1 teste
6 videos
Interview with Oliver James | Becoming A Role Model In The Workplace20min
Managerial Role Models | Interview with Andrew Harding12min
Managerial Role Models | Interview with Paul Taylor8min
Aligning behaviour with organisational expectations8min
Week 2 Summary2min
7 leituras
The Seven Traits of a Role Model10min
How Women (and Men) Can Find Role Models When None Are Obvious10min
Professional Development Is Key To Advancing Your Career10min
Managing Your Career Like A Business10min
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10min
Stonewall | Role Models10min
Women Rising | The Unseen Barriers10min
Semana
3Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
13 vídeos (total de (Total 151 mín.) min), 10 leituras, 1 teste
13 videos
Interview with Mary Stiasny | Efficiency15min
Interview with Jan Cameron | Prioritisation8min
Boddy and Buchanan5min
Case Study: Interview with Stephen Hobbs | Key Stakeholders14min
Interview with Mary Stiasny | Stakeholders18min
Interview with Claire Taylor | Stakeholders15min
Interview with Graham Chase | Stakeholders11min
Case Study: Interview with Michael Davis | Stakeholder Management10min
Stakeholder Management | Interview with Paul Taylor12min
Interview with Mary Stiasny | Delegation10min
Interview with Graham Chase | Delegation18min
Week 3 Summary4min
10 leituras
Remote Working | A Mixed Blessing?10min
How To Defeat Procrastination10min
Urgent vs Important10min
Murphy's Ten Laws of Time Management10min
Managing Your Time Effectively10min
MoSCoW Prioritisation10min
Building collaborative relationships in four directions10min
Successful Delegation10min
Empowerment10min
Further Reading: Week 310min
1 exercício prático
Week 3 Quiz26min
Semana
4Networking
Week four will explore networking where you will have the opportunity to reflect on your
personal brand, and how social networks can help in professional networking.
13 vídeos (total de (Total 143 mín.) min), 10 leituras, 1 teste
13 videos
Key Concept: Networking11min
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9min
Interview with Claire Taylor | Networking | Part 115min
Interview with Claire Taylor | Networking | Part 211min
Interview with Mary Stiasny | Networking13min
Networking | Interview with Andrew Harding12min
Networking and social media23min
Key Concept: An Understanding of your Personal Brand1min
Case Study: An Understanding of your Personal Brand9min
Interview with Claire Taylor | Personal Brand13min
Case Study: Interview with Valentina Lorenzon | Personal Brand10min
Summary of Week 4 and the Course5min
10 leituras
Networking Planning and Preparations10min
Networking Questions10min
CMI Checklist | Networking10min
3 Ways to Give More and Be More Proactive At A Networking Event10min
6 Ways to Convince Your Boss That Business Travel Is Important10min
Susan Cain | Networking for Introverts10min
Learn To Love Networking10min
Further Reading: Networking10min
How To Use Social Networking10min
Personal Learning Networks | It's Who You Know10min
17%
comecei uma nova carreira após concluir estes cursos
33%
consegui um benefício significativo de carreira com este curso
33%
recebi um aumento ou promoção
Melhores avaliações
por JJ•Aug 7th 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
por AS•Jul 3rd 2017
It was eye opening and presented very well. I think the best part of the course is that Mr James is interviewing other people that have experience in the field.
Instrutores
David James
Founder and Director, DJ Learning LtdUniversity of London
Sobre Universidade de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Sobre o Programa de cursos integrados International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
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