This was a very beneficial course for me. The instructors were marvelous and covered their respective topics to the T. Being a medical professional, we face breach in patient safety quiet frequently and to be able to understand some of the terms and tools which can be used to improve patient safety is extremely important. I am thankful to the instructors and Coursera for providing me with this opportunity.

Informative session filled with technical tools to help people strive for the sky limit

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I recently joined a health care organization in an administrative services function. This course enabled me to understand complexities of patient safety and key concepts for reducing error through a systems thinking approach. I believe it will help me communication better, and collaborate, with our professionals in all disciplines.

very helpful for my current work. Will be helpful for my future carrer.

Very comprehensive and helpful course

absolutely the patient safety is very good.

the course content was very clear and organized

the lecturer was great. take my attention form the beginning to the end

maybe it needs only to add some case studies videos

Pertinent material presented in a logically formatted presentation.

Great insights about patient safety, error, preventable harm, and system's functioning. Referenced materials are relevant and widely available.