Informações sobre o curso: Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.

Desenvolvido por: Universidade Johns Hopkins

Ministrado por: Eileen Kasda

Informações básicas	Curso 2 de 7 no Patient Safety Specialization
Idioma	English
Como ser aprovado	Seja aprovado em todas as tarefas para concluir o curso.
Classificação do usuário	4.8 estrelas Classificação média do usuário 4.8Veja o que os aprendizes disseram

Programa

SEMANA 1

Patient Safety Culture and Just Culture

In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.

6 vídeos, 2 leituras

Vídeo: Introduction to Patient Safety Culture
Vídeo: Defining Safety Culture
Reading: 11 Tenets of a Safety Culture
Vídeo: The Influence of Safety Culture on Patient and Provider Outcomes
Vídeo: Measuring Culture
Reading: CUSP Tool: Culture Check-up Process
Vídeo: Just Culture
Vídeo: Application of Just Culture

Nota atribuída: Lesson 1 Quiz

SEMANA 2

Patient Safety, Quality, and the Patient Experience

The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.

6 vídeos, 4 leituras

Vídeo: Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care
Vídeo: How Do We Measure the Patient Experience?
Reading: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
Reading: Centers for Medicare and Medicaid Services: Hospital Compare
Vídeo: Patient and Family Centered Care and Engagement
Vídeo: Patient and Family Advisory Council: Definition and Roles
Vídeo: Engaging the Heart of the Caregiver
Vídeo: Using Improvement Science to Create a Positive Sustainable Patient Experience
Reading: Harnessing Evidence and Experience to Change Culture
Reading: Advancing the Practice of Patient and Family Centered Care in Hospitals

Nota atribuída: Lesson 2 Quiz

SEMANA 3

Event Reporting and Second Victims

Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.

12 vídeos, 2 leituras

Vídeo: How to Submit an Event Report
Reading: Agency for Healthcare Research and Quality: Common Formats
Vídeo: Journey of an Event Report
Discussion Prompt: Journey of an Event Report in Your Organization
Vídeo: Event Reporting and High Reliability
Vídeo: Using Event Reports to Improve Safety and Culture
Vídeo: Reporting Culture
Vídeo: Using Event Reports to Design Safer Systems: Part I
Vídeo: Using Event Reports to Design Safer Systems: Part II
Vídeo: A Sample Event Review Meeting
Vídeo: Introduction to the Learning from Defects Tool
Reading: Learning from Defects Tool
Vídeo: Disclosure of Medical Errors
Vídeo: Second Victims
Vídeo: Peer Support: Making a Difference for Second Victims

Nota atribuída: Lesson 3 Quiz

SEMANA 4

Strengthening Safety Culture Through Teamwork

Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.

8 vídeos, 3 leituras

Vídeo: Becoming an Expert Team
Vídeo: Teamwork and the Science of Safety
Vídeo: Team Training
Reading: TeamSTEPPS 2.0
Vídeo: Communication
Vídeo: Leadership
Vídeo: Briefings and Debriefings
Vídeo: Measuring Teamwork for Improvement
Reading: Care Coordination Measures Atlas Update
Vídeo: Cross-unit Collaboration
Reading: Edgar Schein: Humble Inquiry (Optional)

Nota atribuída: Lesson 4 Quiz

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Como funciona

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Desenvolvedores

Universidade Johns Hopkins

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.

Custo

	Comprar curso
Acesso aos materiais do curso	Disponível
Acesso a materiais valendo nota	Disponível
Receba uma nota final	Disponível
Obtenha um Certificado de Curso compartilhável	Disponível

Classificações e avaliações

Avaliado em 4.8 de 5 decorrente de 35 avaliações

Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.