Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
Este curso faz parte do Programa de cursos integrados segurança do paciente
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Programa de cursos integrados segurança do pacienteUniversidade Johns HopkinsInformações sobre o curso
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Prazos flexíveis
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Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
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Curso 2 de 7 no
Aprox. 8 horas para completar
Inglês
Legendas: Francês, Portuguese (European), Russo, Inglês, Espanhol
O que você vai aprender
Review essential elements of a safety culture.
Describe how healthcare organizations identify and mitigate safety hazards.
Identify how patients and family members contribute to developing a safety culture.
Identify strategies for improving communication and teamwork .
Habilidades que você terá
- Communication
- Healthcare Leadership
- Organizational Culture
- Patient Safety
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 2 de 7 no
Aprox. 8 horas para completar
Inglês
Legendas: Francês, Portuguese (European), Russo, Inglês, Espanhol
oferecido por
Universidade Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Programa - O que você aprenderá com este curso
2 horas para concluir
Patient Safety Culture and Just Culture
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
2 horas para concluir
6 vídeos (Total 53 mín.), 2 leituras, 1 teste
2 horas para concluir
Patient Safety, Quality, and the Patient Experience
The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.
2 horas para concluir
6 vídeos (Total 47 mín.), 4 leituras, 1 teste
2 horas para concluir
Event Reporting and Second Victims
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
2 horas para concluir
12 vídeos (Total 75 mín.), 2 leituras, 1 teste
3 horas para concluir
Strengthening Safety Culture Through Teamwork
Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.
3 horas para concluir
8 vídeos (Total 94 mín.), 3 leituras, 1 teste
Avaliações
Principais avaliações do SETTING THE STAGE FOR SUCCESS: AN EYE ON SAFETY CULTURE AND TEAMWORK (PATIENT SAFETY II)
por AS6 de Fev de 2019
This course is really helpful and provides an insight how to report events, how to train people, how to conduct briefing and debriefing. I recommend everyone working in hospitals to take this course.
por NV9 de Mai de 2018
Really interesting education course.it is very much helpful to me. I learned so many new things from this course. I must be thankful to coursera team. Excellent course. Thank you very much.
por MY13 de Mar de 2019
Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.
por SS14 de Abr de 2018
Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.
Sobre Programa de cursos integrados segurança do paciente
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
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