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Voltar para Negociações de sucesso: estratégias e habilidades essenciais

Comentários e feedback de alunos de Negociações de sucesso: estratégias e habilidades essenciais da instituição Universidade de Michigan

17,792 classificações

Sobre o curso

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Melhores avaliações


8 de mar de 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


14 de out de 2021

Dr. Siedel is adorable. I feel more confident and meanwhile more thoughtful for negotiating after this course. I bargained on many personal and business purchases, positions, etc. highly recommended.

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926 — 950 de 4,169 Avaliações para o Negociações de sucesso: estratégias e habilidades essenciais

por Sebastian C V

9 de dez de 2015

Fantastic course, an extraordinary teacher. Thank you very much Michigan University for open this kind of courses to everyone in the world.

por Md A R K

13 de jul de 2022

this course is very helpful to learn negotiation arbitration and international affairs. and I grasp the material which improves my skills.

por Diego H d S

17 de jun de 2021

Um ótimo curso, seu conteúdo nos possibilita a ter melhores decisões em várias áreas profissionais e até mesmo questões pessoais. Parabéns

por joao p b m

16 de ago de 2020

amazing course. I am 15 years old and could learn a lot from our teacher George! This really changed my mind of how to view a negotiation!

por C M M C

30 de mai de 2020

Thank you so much for making this course available for free. May this knowledge help me to contribute in the handling of conflict matters.

por Edward V

18 de jun de 2019

Excellent course!!!... I am a particularly constant negotiator and I learned and systematized a lot of knowledge throughout this course..

por Pablo N A C

17 de mai de 2019

Muy util, y recomendable para realizar en cualquier etapa de tu vida, al ser una habilidad a desarrollar que debe seguir perfeccionándose.

por Ricardo B

8 de fev de 2016

Much better than what I expected, thank you George Siedel!

I loved the bits on problem solving as well.

Cogratulations to everyone envolved.

por Hongrui L

22 de jan de 2016

I like it very much! I have engineering background. I think differently than others a lot. This class provides me a different perspective.

por Spencer B

21 de jul de 2022

Great course, I learned so much and it is so well laid out that even when things become more challenging, it is still easy to understand.

por Hemant S P

13 de nov de 2020

I really love this course and I have learned so much about Negotiation tactics and skills. Lastly thank you Instructors and the coursera.

por James C

30 de out de 2020

One of my favor course, in Coursera.

Unless you already a professional in negotiation field, there are lots more in here for you to learn.

por Megan P

3 de ago de 2020

This course has taught me how to negotiate in practically any situation & given me valuable tools to use both in life & work. Loved this!

por Andres O

10 de jul de 2020

Excellent and practical course. One of the best I had taken lately. Congratulations to professor Siedel, excellent and charming teacher!!

por fiorenzo c

18 de jun de 2019

Overall great course. The teacher was explaining clearly, but very slowly, this is why the accelerator tool turned out to be very useful.

por Abril d R

29 de mai de 2017

Excellent course! I really enjoy it! Now I know that I have to study more about law in my country if I want to success in negotiation! :P

por Susannah R

1 de fev de 2016

Well presented, with clear direction, I can see that the knowledge gained in this course will help me through life. Thank you very much.

por Kevin K

28 de set de 2015

Great course. Useful and easy to follow. I took it as an aid to a real estate deal I was about to close and it helped me greatly! Thanks!

por Sunil S

24 de abr de 2021

Being working professional, I was looking for a course which will help me in real life. This course served that purpose to great extent.

por Enrico Q

24 de mai de 2020

A very insightful course. I strongly recommend it to everyone interested in discovering the secrets for running successful negotiations.

por raja h s

17 de mai de 2020

It is one of the best courses I have ever attended. it helped me to enhance my knowledge and skills about being a successful negotiator.

por Toby L

18 de abr de 2020

Really enjoyed the course and gave me some valuable skills to use in my personal and professional life.

Thank you University of Michigan!

por Nelson M J

1 de abr de 2019

Very good. After finishing you can see how many details there are in these processes that you don't even imagine exist before the course

por Sohail

11 de jun de 2017

Thank you very much.

It was wonderful course. I leaned too much.


Muhammad Sohail

Computer Engineer (Pakistan) working in Saudi Arabia.

por Oliver S

14 de nov de 2015

Brilliant course, covers the essentials and offers further insights. Well presented by a fantastic lecturer. Definitely worth attending.