There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.
Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..
por Rodrigo D D A•
por Pavel N•
por Jaewon K•
por Axel T•
por William G•
por Nil D R L•
por Jessica T•
I liked this course overall, and thought it had some thought-provoking and actually useful bits of information. I am a researcher in her 20s at the University of Michigan hospital, to provide a bit of my perspective. I originally took this course to (hopefully) get some ideas for how to negotiate salaries, perks, and benefits with potential employers and how to better represent myself in private purchases for things such as used vehicles. In my experience, this course was about 70% theory/large-scale negotiation and 30% real life tips and suggestions, so it did not exactly fulfill my original hopes for the course, but did provide me with a lot to think about when it comes to business-to-business or business-to-client negotiations that may come in handy in the future (and if not, then at least it's some new insight).
Pros: very accessible to many cultures and countries, some tips for psychological traps that are commonly present in negotiation situations, real life examples of companies following different theories outlined in the course, the instructor was fairly engaging and seemed genuine in his interest and very experienced, "The House on Elm Street" example that is given in this course and intended to be carried out with another person in real life was quite useful and fun
Cons: not super useful for my purposes (outlined above), I wish there were more examples/practice prompts similar to "The House on Elm Street" so that we could practice a variety of scenarios and hone some skills over several attempts at realistic negotiation scenarios
The professor is well-knowledged and able to provide very high quality course. I do lean a lot from his class.
Though English is my second language, prof. George's explanation is very clear, easy to understand and on the point. The videos help a lot when i was learning. It's more efficient and memorable than reading the book (i also purchase the book and write notes during my learning).
Generally, I's satisfied by the knowledge I learned so far. Due to device limitation, i, prof, and other students may not able have interaction which may influence our learning quality (Negotiation required a lot of practice and experiences). But I still can see our prof's effort on making this class memorable to us.
At the end, Thank you Prof. George for providing meaningful education.
por Томица К•
This course was extremely valuable to me. Theoretical knowledge especially. My two points for possible improvement, most probably subjective, would be:
1.The course is too slow-paced. There is a bit too much of an auxiliary talk, which may distract from the essential knowledge.
2.While the course offers some state of the art practical examples, a little more interactive approach would probably immensely increase student involvement and hence help keep attention and distinguish important points.
Lastly, at every start of the week, I was asked to do a test quiz to asses my knowledge from that week. This is very strange. The test quizzes should most definitely be offered only in the end of a week, AFTER I have acquired knowledge, and not before.
por Rishabh K•
This is a very well designed course for negotiations and contract making. The thing I found which would have been added benefit is more practical elaboration in Week 3 of actual negotiation techniques. More of these tools could have been covered and practical guides and case studies like negotiating for increases compensation, negotiating with a supplier etc.
Some of these tools which I found from the book "Never Split the difference" are
Disarming your opponent by saying the worst thing about yourself first, particularly helpful in dispute resolution negotiations.
Asking "How am I supposed to do that?"
Writing the specific number instead of round off number.
Giving a range
por Bart B•
Good course, you really learn skills which are valuable in real (business) life. The exercise of week 6 is excellent.
However, it was a bit slow paced and a bit too easy. I think I could have learned the same material in much less time if the videos had been more to the point (maybe some exmaples less, or explain an example with 2 sentences instead of 5).
If you want to go faster, just read the book and only do the exercise of week 6 and the end exam. The book is almost a literal transcription of what he says in the videos. Indentical examples and anecdotes.
Summary: content was great but could have been more fast paced.
por Carina P•
Some strategies I learnt, I would have never thought of. An interesting course and quite enjoyable. A great course for any business person who needs the essential ingredients for negotiating. Thank you to the lecturer and much appreciated.
Perhaps a little additional material to give it some depth? I just felt a little more was needed to validate the material to put what we learn into practice. But apart from that, a worthwhile course for anyone that needs to negotiate in their business. I am sure I will refer back to this from time to time, as some pointers will help keep you in focus with your strategies.
por Virgilio L•
I just found the final exam a bit confusiong when the answers options were displaying > "two of the above". What does it mean? 1: the last two answers which are located right above ? or 2: any other answer that is above?. Still, I found the course not clear enough on the differences and similarities between mediation, arbitrarion, litigation. I know it is a lot to cover, but the course is ambigous about these themes. Anyhow, it was very interesting, George is awesome, I've learned from it and I do recommend it to my friends for sure! Thanks for the opportunity!
por Eduardo M O•
Primeiramente eu agradeço a oportunidade de ter estudado esse curso de forma gratuita na plataforma Coursera. Esse curso é recomendado a pessoas que não tem noção de como é feita negociações de preço. Ele explora de forma geral algumas leis sobre negociação nos EUA.
Os motivos por não considerar a nota máxima são:
Verborragia e que o curso não é adaptado a todas as legislações, mas expõe de forma geral alguns conceitos universais como fraude, mesmo que não seja diretamente aplicável a legislação de todas as nações.
por Paul P•
This course was an interesting insight into the workings of business related conflicts and their resolution methods. It was especially so for me, not being an American, and learning a little bit about the way business and law go hand in hand. Of course this business-law tie is true of every country, but as a fishbowl look into the American way of doing things it made me able to reflect on the wider world and its methods too. Thank you Professor Siedel, for being my engaging virtual teacher.
por Kannike O•
My personal opinion is that every lawyer needs to master the art of negotiation and this is one of the best if not the best platform to initiate that process. I would say specifically that I have learnt a lot and I believe this would give me an edge over lawyers that have no idea about this in my country (NIGERIA).
Thank you very much coursera for giving people like me an opportunity to know and understand more. You are truly creating a world without educational boundaries.
por Brandon P•
Would like more exercises to test knowledge throughout the course, not just one large exam at the end. Would prefer less choices on final exam questions to better demonstrate one's knowledge of material, not test-taking skills.
Professor Siedel is a wonderful professor with many years of both theoretical and practical knowledge. His real-world examples allow students to apply course materials beyond academia to the business world and life in general.
por Dagmar H•
This course was really useful and Prof. Siedel is such a great person. It is a pleasure listen to his lectures that were more like stories. I however would have liked to have little quizzes in between the weeks to review the content. It adds up quite a lot and even taking notes, at the end some info gets missing. I definitely recommend this course though. I am sure I will do much better in my next negotiation.
por Neraj G•
The course is well designed to give extra mileage on the Negotiation skills.
The presentation of the course and examples are very helpful for learning the concepts well.
In my opinion some topics needs more focus and illustration namely
" Decision Tree", Different options of Authority like Express,Apparent and Implied.
I througly enjoyed the topics and it will defntly benefit me in my Negotation skills.
por Ivo G P•
The course is great, but the title was misleading for me. I would call it "Contract Negotiation", because there is a lot of information on the laws and the specifications of contract signing that I think are too specific to be present in a general negotiation course. Other than that, the teacher is great and the tests/exams also allow for a continuous notion of our progression.
por Felipe G•
The way professor Mr. G. Siedel conducted the course is very practical and useful. Invites always to "think about answers" to complex questions and his new approaching techniques to negotiate with success are truly useful to analyze your behave negotiating, and therefore , improve in the negotiation techniques and knowledge of tools and different approaches to a negotiation.
por Varkholiak R•
В цілому курс сподобався, але була одна досить велика проблема. На жаль, я не володію англійською мовою, тому доводилось перекладати Google. Переклад далекий від досконалості, і були випадки, що я не міг зрозуміти про що взагалі йде мова і яку відповідь обрати. Це трохи вплинуло на кінцевий результат. Побажання: зробіть переклад на екзаменаційні запитання на інші мови.
por Soyeon P•
For me, this course was very thought-provoking. The professor gave many examples to make sure students understood the study materials. It was very interesting and challenging course. Even for someone who doesnt have skills in negotiation, this course definetely helped me to understand how to negotiate with structure and how to use it. Every penny was worth it!
por Catrinescu V•
It is a quite well structured course. Is missing a little bit "flash" to become more incentive, attractive. Negotiation is part of "sell and buy" something and many times is not only a scheme of calculus, could be also sentimental decision and in this case is difficult to determine the right value (value creation is like a bubble soap, nice but easy to break).