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Voltar para Negociações de sucesso: estratégias e habilidades essenciais

Comentários e feedback de alunos de Negociações de sucesso: estratégias e habilidades essenciais da instituição Universidade de Michigan

16,828 classificações

Sobre o curso

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Melhores avaliações


8 de mar de 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


9 de jan de 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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251 — 275 de 4,003 Avaliações para o Negociações de sucesso: estratégias e habilidades essenciais

por Maxime D K

3 de mar de 2020

Very nice course, that can be used in everyday life at simpler negotiations, or also during more important negotiations. Learns you to plan your negotiation and think about the other side point of view. I would definitely recommend this course.

por Kay V

14 de dez de 2017

I love it! Learned a lot from this course - there are many terms that was good to finally put words on. I specially liked the small stories about negotiation situations. The negotiation with the House on Elm Street was really great. Thank you!

por Victoria S

10 de jun de 2020

I never felt comfortable in doing negotations. COVID19 and its restrictions made me challenge myself. Now I understand the power and even more the possibilties of negotations. The professor was very knowledgable and did a great job. Thank you.

por Melvin T

9 de jun de 2016

A very useful course taught by a knowledgeable and experienced professor. All the necessary skills to conduct and conclude a successful negotiation are well taught including the opportunity to practice your negotiation skills in an assignment.

por Dhaval B

14 de jun de 2020

One of the best courses I have taken on coursera. If you really want to improve your negotiation skills, I would highly recommend this course. The professor is amazing, he knows what he is teaching and seems very passionate about the subject

por Valentina P

23 de mai de 2020

Really interesting, I will keep to check again this course, unfortunately negotiation is not part of my job so far, but I can always use with my boss if I need something! Thank you very much. Hope there is another course by Professor Siedel.

por Jenny A

25 de jan de 2017

Excellent course. It was presented with such clarity by Professor Siedel. His extensive knowledge on the subject matter just jumps out at you. I am happy I did it. Will keep many of the checklists discussed in my pocket for future reference.

por Lonnie R S

27 de mar de 2019

What a fantastic way to be introduced to the subject of strategies for successful negotiation. I appreciated the style of instruction along with the easy to length of this course. I look forward to expanding my understanding of the subject.

por Ryan C

31 de mar de 2017

As a Federal Government executive who deals with administrative and civil cases and also an attorney, I found this class extremely helpful. I hope UM offers more related classes from both their prestigious business schools and law schools.

por Miguel M d M

24 de ago de 2015

Thanks a lot for the inputs regarding negotiation. As a emergency manager coordinator I have to deal with a multidisciplinary scope of institutions and sometimes some negotiation skills are a major asset.

Miguel Mendonça, (Azores, Portugal)

por Vlad J

15 de jan de 2018

Very good course. learned many good tricks and tactics also very informative. I love how the professor breaks everything down and the fact that you can go back and review everything even before going to a job interview or buying anything.

por Carlos L A

28 de jun de 2017

I was expecting a course teaching some techiniques to persuade people, but instead I got a complete structured overview on the negotiation process.

I was successfully applying this knowledge in my job even before finishing it.

Awesome MOOC!

por wei z

21 de set de 2017

Negotiation is not about persuade, it is more about to know other part and ask why, to know the real reason why the counterpart want that position, so you may have a solution to satify both side.

Also the alternativ option is important.

por Luiz E Q

14 de jun de 2017

Great stuff, loved the lessons and techniques that I can apply to my day to day.

The Lecturer is great, lovely tone and 100% understandable, even for a non antive speaker (fluent, but non native).

Got me interested on joning other courses

por Magdy G

30 de mai de 2017

the course is very good for any one works in field of negotiation to solve the problem occurs during the writing contract or implement the items mentioned in contract .

really it was very effective time during study the course

thank you

por Brinda S

26 de mar de 2020

It took me little longer to complete due to hectic work schedule. But, this is really helpful with great and interest case studies as explained by Professor George. I will recommend to go for this to learn best negotiation strategies.

por paedu

30 de set de 2019

Es war ein sehr lehrreicher Kurs. Hervorheben möchte ich die Partnerarbeit. Dort konnten wir eins-zu-eins das Gelernte vorbereiten und nutzen, zusätzlich durften wir auch erfahren, welche Werte eine gute Verhandlung hervorbringen kann.

por hassan s

12 de fev de 2016

Very useful course in order not only to improve your negotiations in business firms , but also good for your daily communications and deals.

will let you decide correct choice's and prevent traps and failure's during your negotiations.

por Timothy P R

29 de mai de 2019

I went into this course with, what I felt was some level of negotiating skills. But the lessons learned in this course really opened my eyes. Wow! I, seriously, feel much more confident going into any negotiation now. Thank you!

por Kenrick E

1 de set de 2015

Excellent content. I felt elevated in this area and can enter any negotiation with confidence. I loved the Professor, he kept it interesting an I always had to keep my paper an pen close to answer his quick questions. EXCELLENT!!!!!

por Anusua P

24 de jun de 2020

Thank you Professor Siedel, it was really a very interesting course. This course helped me look at situations specially deal making in a better light. I can now crack better deals with clients and can also hope to get a better job!

por Shreeya S

27 de mai de 2020

It was an amazing experience all through the course. Specially the way our instructor Mr.Gorge Seidel interacted in this online course was wonderful.I am Thankful To University Of Michigan for providing such a golden opportunity .

por Tanja P

14 de mai de 2020

I was really delighted to have attended this course. I found the content extremely insightful and when presented by Mr. Siedel, highly experienced, meticulous and truly charismatic professor it is definitely one top-level course.

por Gustavo B

6 de mai de 2020

Excelente curso con un valioso aprendizaje que trasciende no sólo en nuestro ámbito profesional, sino también en nuestro ámbito personal en nuestros diferentes roles como padre, hijo, esposo y demás. Es Imprescindible para todos.

por tarek t

30 de ago de 2016

One of the most useful courses I've ever had...

It helped me in empowering my abilities and hone my skills. Also, highlighted many points which I didn't notice before..

Thanks from the heart for this incredible course :)

Tarek Tawil