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Voltar para Negotiation, Mediation, and Conflict Resolution - Capstone Project

Comentários e feedback de alunos de Negotiation, Mediation, and Conflict Resolution - Capstone Project da instituição ESSEC Business School

196 classificações

Sobre o curso

This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. To be more specific, the following subjects must be mastered: - Get prepared for any negotiation; - Avoid traps; - Know how to prompt value-creating partnerships; - Structure an effective negotiation sequence; - Bargain in an efficient and respectful manner; - Overcome deadlocks; - Manager cultural differences in a negotiation; - Define what a mediation is and choose when to use it; - List different types of mediation; - Identify typical challenges and difficulties that most mediators face; - Choose the adequate strategies within a repertoire of options; - Identify the do’s and don’ts in mediation. The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors. We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation. This capstone project will comprise three exercises. Here is an overview. In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment. For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story. The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process. Each of these three exercises will be peer-evaluated. As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management....

Melhores avaliações


20 de jun de 2020

Very good review courses. Learned also how to implement the knowledge learned in 3 previous courses into reality through case studies.


22 de abr de 2020

This was an engaging experience that enabled me to draw on all the concepts I learnt in the previous courses.

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26 — 49 de 49 Avaliações para o Negotiation, Mediation, and Conflict Resolution - Capstone Project

por Vilho S

9 de abr de 2021

I was challenged, thank you!

por JUAN A F

3 de set de 2020

I really enjoided it!!!!

por Pascal U E

22 de nov de 2017

good practice experience

por adarsh k

27 de out de 2020

An insightful journey

por Winston A W

15 de ago de 2020

Excellent, thank you.


3 de jun de 2020

Great Course overall

por Theogene S S

1 de mai de 2020

Very nice and useful

por Angela M G C

3 de jul de 2021

That's fantastic

por Jessica E R A

11 de out de 2020

Excelent course

por Luis A D C

30 de mai de 2022

Bastante bueno

por Pedro B A

21 de ago de 2018

A Good course!

por Gabriel m

21 de jun de 2022

Good content

por Raisha A V Y

3 de jul de 2021

Good course!


28 de jul de 2020

Great Course

por Giancarlo J Q R

27 de jun de 2022

Good class

por Gabriela V P

4 de jul de 2021


por Madioula d

26 de jun de 2020


por Jeysson I A G

3 de jul de 2021


por Mona A A

11 de jul de 2020


por Daniel F

13 de jul de 2021

The elements of passive listening, repetition, active submission of assignments and interaction with peers was a major plus of this course and inspiring to do more of this kind of learning. Thank you Prof. Colson and your team!

por Smitha I

17 de jun de 2021

Additional inputs on other Conflict resolution mechanisms could be addressed in a brief manner

por Roger

5 de set de 2021

A good introductory course. A bit difficult to find partners for the capstone project.

por Breitner C

12 de mar de 2021

Excelente curso

por Paola D G

5 de mar de 2022

Es bueno, sin embargo las evaluaciones están a cargo de compañeros, lo cual hace un poco más tardada la conclusión del curso.