Este curso faz parte do Programa de cursos integrados International Business Essentials

4.7
estrelas
634 classificações

David James

21.956 já se inscreveram

oferecido por

Programa de cursos integrados International Business EssentialsUniversidade de Londres

Informações sobre o curso

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This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. 

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.

This course is endorsed by CMI

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Curso 2 de 6 no

Programa de cursos integrados International Business Essentials

Aprox. 18 horas para completar

Inglês

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Habilidades que você terá

Management Styles
Change Management
Communication
Leadership

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Certificados compartilháveis

Tenha o certificado após a conclusão

100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Curso 2 de 6 no

Programa de cursos integrados International Business Essentials

Aprox. 18 horas para completar

Inglês

Sua empresa se beneficiaria do treinamento dos funcionários em habilidades sob demanda?

Experimente o Coursera for Business

Instrutores

Classificação do instrutor

4,75/5 (100 classificações)

David James

Founder and Director, DJ Learning Ltd

University of London

46.438 aprendizes

2 Cursos

oferecido por

Universidade de Londres

The University of London is a federal University which includes 17 world leading Colleges. With extensive experience in distance learning since 1858, University of London has enriched the lives of thousands of students, delivering high quality degrees across the globe. Today, University of London is a global leader in flexible study, offering degree programmes to over 45,000 students in over 190 countries, delivering world-leading research across the world. To find out more about University of London, visit www.london.ac.uk

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Programa - O que você aprenderá com este curso

Classificação do conteúdo96%(3,395 classificações)

Semana

Semana 1

6 horas para concluir

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas; * the key aspects of management, both in theory and reality * the similarities and differences between leadership and management * how the stakeholder added value of a manager’s contribution can be measured * the essential requirement for a manager to embrace and successfully manage change At the end of this week, learners will be; (1) able to understand and apply the key attributes of a manager (2) aware of the possible differences between a leader and a manager (3) able to measure levels of a manager’s performance and organisational added value (4) familiar with the key stages of effective change management

6 horas para concluir

21 vídeos (Total 195 mín.), 9 leituras, 1 teste

21 videos

Introduction to the Course and Week 12min

Key Concept: An Introduction to Frameworks of Management Roles1min

Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13min

Key Attributes for an Effective Manager16min

Key Skills from the CMI | Paul Taylor11min

Key Skills from CIMA | Interview with Andrew Harding9min

Attributes of a Manager: Decision Making | Interview with Andrew Harding5min

Interview with Jan Cameron | Key Management Skills10min

Ashridge College | Management Styles3min

Case Study: An Introduction to Management Skills50s

Case Study: Management Skills | Example6min

Interview with Mary Stiasny | Women in Leadership15min

Interview with Claire Taylor | Leadership18min

Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13min

Leadership vs Management12min

Gary Yukl | Building Expert Power10min

Introduction | How to Measure a Manager's Level of Effectiveness3min

Case Study: An Introduction to the Effectiveness of Operational Managers1min

Case Study: The Effectiveness of Operational Managers | Example 115min

Case Study: The Effectiveness of Operational Managers | Example 217min

Week 1 Summary3min

9 leituras

CMI | Henri Fayol10min

CMI | Henry Mintzberg10min

CMI | What Attributes Do I Need?10min

The Psychology of Leadership10min

CMI | Understanding Management and Leadership Styles10min

CMI | Adair's Action-Centred Leadership10min

The Six Griefs of Good Leadership10min

7 Habits of Remarkably Effective Leaders10min

CMI | Stephen Covey10min

1 exercício prático

End of Week Quiz30min

Semana

Semana 2

5 horas para concluir

How to Achieve Optimum Team Delivery

5 horas para concluir

9 vídeos (Total 111 mín.), 9 leituras, 1 teste

9 videos

Week 2 Introduction2min

Key Concept | Effective Teamwork and Belbin's Team Roles9min

Case Study | Workplace Applications of Belbin's Team Roles7min

Case Study: Interview with Stephen Hobbs | Building an Effective Team14min

Interview with Graham Chase | Teamworking27min

Interview with Jan Cameron | Building an Effective Team12min

Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9min

Case Study: Managing a Team to Optimum Performance22min

Week 2 Summary3min

9 leituras

CMI | Belbin's Team Roles10min

CMI | Steps in Successful Team Building10min

Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10min

CMI | Tuckman's Stages of Team Development10min

CMI | Lencioni's Five Dysfunctions of a Team10min

CMI | Developing Trust10min

CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10min

CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10min

Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10min

Semana

Semana 3

3 horas para concluir

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.

3 horas para concluir

6 vídeos (Total 40 mín.), 12 leituras, 1 teste

6 videos

Week 3 Introduction4min

Key Concept: Motivational Theories | Introduction8min

Herzberg's Motivation | Hygiene Theory7min

McGregor's Theory X and Theory Y Models9min

Adams' Equity Theory7min

Week 3 Summary3min

12 leituras

Herzberg and Hygiene Factors10min

McGregor's Theory X, Theory Y10min

Adams' Equity Theory10min

Maslow's Hierarchy of Needs10min

CMI | Vroom's Expectancy Theory10min

Managing Change

This week we will be looking to explore the following key area:

*a range of techniques when communicating in the workplace *selecting the most appropriate delivery channel *the differences and similarities between verbal/non-verbal communication *the need to understand and manage the grapevine At the end of this week the key learning objectives will be: (1)to have an awareness of several approaches to effective communication in the workplace (2)to understand and apply the key criteria when selecting the best available delivery channel (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed

5 horas para concluir

15 vídeos (Total 154 mín.), 7 leituras, 1 teste

15 videos

Week 4 Introduction4min

Interview with Graham Chase | Communication Skills14min

Case Study: Communication Strategy17min

Case Study: Interview with Stephen Hobbs | Workplace Communication16min

Case Study: Interview with Michael Davis | The Role of I.T.12min

Key concept | Verbal and Non-Verbal Communication58s

Verbal and Non-Verbal Communication31min

Key Concept: Frameworks for Managing Change | Introduction2min

Key Concept | Kurt Lewin's 3 Step Change Management Model5min

Key Concept: Kotter's 8-Step Change Model10min

Key Concept | Kubler-Ross's 5-Stage Model4min

Case Study: An Introduction to the Applications of the Frameworks for Managing Change5min

Case Study: Applications of the Frameworks for Managing Change9min

Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12min

Summary of Week 4 and the Course4min

7 leituras

Kurt Lewin's Change Model10min

Kotter's 8-Step Change Model10min

Hard and Soft Factors of Change10min

Changing Change Management10min

Ted Talk | 5 Ways to Lead in an Era of Constant Change10min

Ackerman and Anderson10min

What Makes an Effective Change Agent?10min

Avaliações

4.7

154 avaliações

5 stars
77,60%
4 stars
16,40%
3 stars
3,31%
2 stars
1,26%
1 star
1,41%

Principais avaliações do MANAGEMENT SKILLS FOR INTERNATIONAL BUSINESS

por PS2 de nov de 2020

the course made me more confident and the real time examples and case studies helped a lot to understand the situations easily.

por AK26 de jul de 2020

Good course. Not as valuable as the first one in this series but still amazing case studies and helpful materials.

por AB21 de mai de 2017

The material is more complex and challenging than the first course in this series, but from the perspective of one who is starting to learn about management skills, it is definitely worth it.

por MM30 de mai de 2021

One quote really stuck to me, "The Art of Communication is Being Understood." - Peter Ustinov. I'm glad I took this course.

Visualizar todas as avaliações

Sobre Programa de cursos integrados International Business Essentials

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.

Perguntas Frequentes – FAQ

Quando terei acesso às palestras e às tarefas?
O acesso a palestras e tarefas depende do tipo de inscrição. Se você participar de um curso como ouvinte, você poderá ver quase todo o conteúdo do curso gratuitamente. Para acessar tarefas valendo nota e obter um Certificado, você precisará adquirir a experiência do Certificado, durante ou após a participação como ouvinte. Se você não vir a opção de participar como ouvinte:
o curso pode não oferecer essa opção. Você pode experimentar um teste gratuito ou solicitar o auxílio financeiro.
Em vez disso, o curso pode oferecer 'Curso completo, sem Certificado'. Com esta opção, é possível ver todo o conteúdo do curso, enviar as avaliações necessárias e obter uma nota final. Isso também significa que você não poderá comprar uma experiência de Certificado.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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Sim. Em programas de aprendizado selecionados, você pode solicitar auxílio financeiro ou uma bolsa de estudos caso não consiga pagar a taxa de inscrição. Se o auxílio financeiro ou bolsa de estudos estiver disponível para a seleção do seu programa de aprendizado, você encontrará um link para se inscrever na página de descrição.

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Management Skills for International Business

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