Informações sobre o curso
4.6
30 classificações
4 avaliações
People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization....
Globe

cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Calendar

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Beginner Level

Nível iniciante

Clock

Approx. 6 hours to complete

Sugerido: 2-3 hours per week...
Comment Dots

English

Legendas: English...
Globe

cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Calendar

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Beginner Level

Nível iniciante

Clock

Approx. 6 hours to complete

Sugerido: 2-3 hours per week...
Comment Dots

English

Legendas: English...

Programa - O que você aprenderá com este curso

Week
1
Clock
2 horas para concluir

Motivation and Reward

In this module, you'll learn how motivation affects an individual's performance and how to use that motivation to drive performance. You'll explore how incentive systems are designed and how psychological concepts such as behavior modification, imitation, conformity, and compliance influence and shape these systems. You’ll also examine the current process of hiring employees using technology, tracking systems, and outsourcing. And you’ll learn how you can provide valuable feedback to your employees, and make performance appraisals productive. By the end of this module, you’ll be able to apply what you've learned to best motivate, hire, and evaluate your employees. ...
Reading
6 vídeos (Total de 63 min), 1 leitura, 1 teste
Video6 videos
Motivation10min
Motivation: Agency Theory Examples6min
Designing Incentive Systems17min
Hiring10min
Managing Performance and the Appraisal Process13min
Reading1 leituras
Reading: PDFs of Module 1 Slides10min
Quiz1 exercício prático
Managing Performance, Motivation, and Hiring Quiz20min
Week
2
Clock
1 hora para concluir

Task, Jobs, and Systems of Work

This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real-world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity....
Reading
6 vídeos (Total de 55 min), 1 leitura, 1 teste
Video6 videos
How to Design Jobs11min
Drawbacks and Rethinking Job Design12min
Engineers and Psychologists: A Battle for Designing Jobs7min
Lessons from the Japanese and Auto Industries14min
Systems of Work6min
Reading1 leituras
PDFs of Module 2 Slides10min
Quiz1 exercício prático
Tasks and Designing Jobs Quiz20min
Week
3
Clock
1 hora para concluir

Making Good and Timely Management Decisions

In this module, you'll learn how to make good and timely management decisions. Through several real-world examples, you'll see how leaders create and build a decision-making mindset. You'll also learn how leaders can make costly decisions that affect their team or their entire company negatively. By the end of this module, you will be able to apply key concepts to make good and timely management decisions and build a higher performing team. ...
Reading
5 vídeos (Total de 53 min), 1 leitura, 1 teste
Video5 videos
Making a Good and Timely Decision7min
Making a Good and Timely Decision - US Examples10min
Another Example: Fighting a Fire15min
After Action Review and Summary6min
Reading1 leituras
PDFs of Module 3 Slides10min
Quiz1 exercício prático
Decision Making Quiz20min
Week
4
Clock
2 horas para concluir

Designing and Changing the Organization's Architecture

This module was created to describe the influence of an organizations architecture on management and its team's performance. You'll explore how inequity fosters disparity among employees and can inhibit a company's success. You'll also look at two real-world examples of leaders who tackled problems within their organizational structures to effect change. By the end of this module, you will be able to identify key steps in which you can lead change within your organization....
Reading
6 vídeos (Total de 61 min), 1 leitura, 1 teste
Video6 videos
Performance: Pay and Promotion6min
Organizational Design5min
David Pottruck and Charles Schwab Example10min
Managing People14min
Manager's Template for Human and Social Capital4min
Reading1 leituras
PDFs of Module 4 Slides10min
Quiz1 exercício prático
Organization Design, Architecture, and Managing Quiz20min
4.6

Melhores avaliações

por DDJul 9th 2018

Gives decent understanding on what management is. Boosts confidence levels and helps doing right things and thought process.

por OEMay 15th 2018

Great and professional instructors, wonderful and scopeful curriculum and enriching course!

Instrutores

Michael Useem

Professor of Management and Director of the Center for Leadership and Change Management
The Wharton School

Peter Cappelli

Professor of Management, Director, Center for Human Resources
The Wharton School

Sobre University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

Sobre o Programa de cursos integrados The Business of Health Care

This Specialization was designed to help you keep pace with the rapidly changing world of health and health care. Through partnership with Wharton and Penn Medicine, you’ll learn from experts in business acumen, health care management, and health care policy to develop the skills you’ll need to successfully navigate the quickly evolving landscape of this fast-growing field.* By the end of this specialization, you will have a strong foundational understanding of the American health care system, along with the basic financial and management skills to make better, well-informed decisions that improve the cost and quality of the health care you or your enterprise provides. *The employment of medical and health services managers is projected to grow 17% from 2014 to 2024, significantly faster than the average for all occupations. Source: Bureau of Labor Statistics, US Department of Labor. “Occupational Outlook handbook 2016-17 Edition. Medical and Health Services Managers.”...
The Business of Health Care

Perguntas Frequentes – FAQ

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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