Este curso faz parte do Programa de cursos integrados Leading People and Teams
Leading Teams
oferecido por
Informações sobre o curso
4.7
777 classificações
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork.
In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.
Habilidades que você terá
Leadership DynamicsLeadershipManagementTeam Management
Programa - O que você aprenderá com este curso
1
Seção
Designing Your Team for Excellence
As a team leader, you must determine how best to compose and structure your team. You will need to determine the optimal team size, diversity of team members, values, and goals for the team -- all of which will have a big impact on team dynamics and performance. In this module, you will learn strategies and tactics to design your team effectively.
15 vídeos (Total de 102 min), 6 leituras, 1 teste
15 videos
01.02 - Designing Your Team with the Client in Mind1min
01.03 - What is the Optimal Team Size?14min
01.04 - Demographics: How Demographic Diversity Impacts Teams12min
01.05 - Demographic Faultlines: Be Very Careful!11min
01.06 - Personality: How Diversity in Personality Impacts Teams6min
01.07 - Values-based Diversity in Teams (Part 1)10min
01.08 - Values-based Diversity in Teams (Part 2)7min
01.09 - Team Values and Person-Team Fit10min
01.10 - Building a Collaborative Climate1min
01.11 - Goal Setting in Teams13min
01.12 - Managing Individual Expectations1min
01.13 - Emphasizing Shared Goals1min
01.14 - Avoiding Self-Similarity in Composing Teams1min
01.15 - Recap: Designing Your Team for Excellence2min
6 leituras
Help us learn more about you!10min
Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley2min
Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team2min
Can You Compose Your Team With Too Many Stars5min
Notice for Auditing Learners: Assignment Submission10min
Unit Lecture Slidesmin
1 exercício prático
Designing Your Team for Excellence20min
2
Seção
Structuring Your Team for Excellence
In the first module of the course, we discussed your role as a team leader in designing your team's size, composition, diversity of personalities and values, and goals. In addition, you must determine how best to structure your team, specifically how you will structure decision making, rewards, and roles. You must also ensure the team has a clear set of norms that guide its behavior. In this module, you will learn strategies and tactics to structure your team effectively.
13 vídeos (Total de 109 min), 5 leituras, 1 teste
13 videos
02.02 - Departmentation: How to Group and Organize Jobs in the Team10min
02.03 - Centralization: How to Structure Decision Making in the Team13min
02.04 - Rewards: How to Structure Rewards in the Team14min
02.05 - Team Rewards and Punishments1min
02.06 - Virtuality: How to Manage Virtual Team Structures14min
02.07 - Roles: How to Define and Organize Roles in the Team14min
02.08 - Every Role Matters in Teams2min
02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role1min
02.10 - Norms: How to Create Productive Norms in the Team10min
02.11 - Creating a Culture of Teamwork Through Norms and Expectations2min
02.12 - Team Charters: A Tool for Designing Your Team9min
02.13 - Recap: Structuring Your Team For Excellence6min
5 leituras
Gene Kranz Video5min
Rewarding Teams or Individual Stars7min
Template: Team Charter7min
Team Charter Documents6min
Unit Lecture Slidesmin
1 exercício prático
Structuring Your Team for Excellence20min
3
Seção
Managing Team Dynamics
It is common to see teams working on identical tasks and having similar access to organizational resources and talent produce systematically different performance outcomes. This occurs because we mismanage team processes, or how teammates work on the task and interact with one another during teamwork. In this module, you will learn how to recognize most typically process hurdles in teamwork and how to overcome them, thus creating high-performing teams.
8 vídeos (Total de 49 min), 2 leituras, 1 teste
8 videos
03.01 - Coordination12min
03.02 - Common Information Effect7min
03.03 - Social Loafing5min
03.04 - Language4min
03.05 - Working Across Cultures2min
03.06 - Managing Conflict8min
03.07 - Resolving Task Conflicts4min
03.08 - Recap: Manage Team Dynamics3min
2 leituras
Conflict Resolution from The Office5min
Unit Lecture Slidesmin
1 exercício prático
Managing Team Dynamics20min
4
Seção
Creating Sustainable Team Performance and Learning
This module is focused on creating sustainable levels of high-performance in teams. In this module you will therefore learn how to evaluate team performance and how to ensure this high performance is sustainable in your teams. Relatedly, we will discuss how to ensure team learning and effective flow of new ideas in your teams.
15 vídeos (Total de 53 min), 2 leituras, 2 testes
15 videos
04.02 - Assessing Performancemin
04.03 - Managing Teammate Satisfaction1min
04.04 - Managing Team Performance1min
04.05 - Creativity8min
04.06 - Psychological Safety6min
04.07 - Engaging Your Team2min
04.08 - Hit and Hug2min
04.09 - Building a Safe Environment1min
04.10 - Transactive Memory7min
04.11 - Facilitating Team Learning3min
04.12 - Learning from Adversity3min
04.13 - Instilling a Learning Mindset1min
04.14 - Manufacturing Team Success1min
04.15 - Creating Sustainable Team Performance3min
2 leituras
Unit Lecture Slidesmin
Post-course Survey10min
1 exercício prático
Creating Sustainable Team Performance and Learning20min
4.7
33%
83%
17%
Melhores avaliações
por AN•Feb 4th 2016
Great course. Everything I learned is applicable to what I'm working on. Great insight and I would recommend it to anyone interested in trying to make their work more enjoyable and fulfilling.
por GL•Mar 6th 2016
This course recall knowledge from other modules, maybe worth to include more content about those other modules for participants that are not enrolled in the entire specialization
Instrutores
Scott DeRue, Ph.D.
Edward J. Frey Dean at the Ross School of BusinessManagement and Organizations, Ross School of Business
Maxim Sytch, Ph.D.
Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman FellowManagement and Organizations, Ross School of Business
Sobre University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Sobre o Programa de cursos integrados Leading People and Teams
In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges faced by senior leaders from premier Fortune 500 firms and receive their feedback on your ideas and solutions.
Top students completing the Specialization will be eligible to receive one or more of the following: office hours with your faculty, one credit toward Michigan Ross’ Distinguished Leader certificate, a waived application fee to Michigan Ross graduate programs, or a LinkedIn recommendation/endorsement by Ross faculty.
Perguntas Frequentes – FAQ
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
O Coursera proporciona acesso universal à melhor educação do mundo fazendo parcerias com as melhores universidades e organizações para oferecer cursos on-line.
© 2018 Coursera Inc. Todos os direitos reservados.
