To succeed at health informatics means to put an intervention (whether based on data science or some other basis) into place, to have it adopted and used, and to achieve the goals intended, without unintended consequences. Looping back to the “socio” side of health informatics, we must make sure that our interventions make sense in the social context of any healthcare system. By the end of this course will understand issues around change management and will be able to articulate a plan to make change happen.
Este curso faz parte do Programa de cursos integrados Informática em saúde
Leading Change in Health Informatics
oferecido por
Informações sobre o curso
O que você vai aprender
Describe the essential steps in the process of successfully leading change in health IT organizations.
Recognize barriers in effectively leading change and approaches to overcoming resistance.
Demonstrate proper use of strategic planning tools in planning for change in healthcare.
Develop a change management plan for a healthcare informatics intervention.
Habilidades que você terá
Project ManagementChange ManagementLeadershipStrategic Planning
Programa - O que você aprenderá com este curso
Semana
1Leading Change in Health Informatics
This module introduces students to the concepts of leadership and management in Health Informatics. Students will be oriented to John Kotter’s 8 steps for leading successful change. They will also be introduced to the concept of organizational readiness assessments and their role in health IT.
13 vídeos (total de (Total 137 mín.) min), 7 leituras, 2 testes
13 videos
Leadership and Teams10min
A Case Study in Leveraging Patient Portals for Clinical Trial Recruitment: Kotter's Steps 1 & 28min
Overcoming Resistance to Change in Health IT9min
Kotter’s Step 1: Creating a Sense of Urgency/Overcoming Resistance to Change: Interview with Dr. Marion Ball, Part I20min
Organizational Readiness for Change15min
To Take, or Not to Take?4min
Vision and Communication7min
Importance of Multidisciplinary Teams in Driving Change-TIGER: Interview with Dr. Marion Ball17min
The Patient and Family as Important Stakeholders: Interview with Dr. Howard Levy10min
Enable Action and Generate Wins11min
Clinical Decision Support Governance5min
Clinical Decision Support: Case Study3min
7 leituras
The Critical Skills for Leading Major Change in America's Health System10min
Organizational Readiness Assessment Toolkit10min
Managing Change: An Overview10min
Governance for Clinical Decision Support10min
What 21st Century Healthcare Should Learn from 20th Century Business10min
Optional: Interprofessional Clinical Informatics Education and Practice10min
Optional: Organizational Readiness to Change Assessment (ORCA)10min
2 exercícios práticos
Module 1 Knowledge Check8min
Module 1 Quiz30min
Semana
2Project Management Tools for Health Informaticists
Knowing how to manage projects effectively is an essential skill for clinical informaticians. In this module, students will be introduced to the standard terminology in project management related to health IT. We’ll cover some of the strategies that can be used to avoid pitfalls like scope creep. They’ll also become familiar with commonly used tools such as Gantt Charts, process maps and the A3.
8 vídeos (total de (Total 71 mín.) min), 2 leituras, 3 testes
8 videos
Project Management11min
What is a Project?7min
Project Planning11min
Groupthink51s
Case Study in Project Management12min
Role of the Work Breakdown Structure in Health IT8min
Process Flow Charts9min
Example of a Gantt Chart10min
2 leituras
What is a Process Flowchart?10min
Quick Guide to Project Management10min
2 exercícios práticos
Module 2 Knowledge Check12min
Module 2 Quiz
Semana
3Strategic Planning in Health IT
This section of the course introduces students to the importance of strategic planning when leading healthcare transformation efforts. Students will learn about commonly used strategic planning tools such as: SWOT, Porter’s 5 forces, Hambrick’s Diamond, and Scenario Planning. We’ll also review financial considerations that need to be taken into account when making the decision of build versus buy. This course teaches students about the definition of Total Cost of Ownership as well as Return on Investment. The basics of vendor evaluation, contract negotiations, and procurement will also be covered.
10 vídeos (total de (Total 97 mín.) min), 4 leituras, 3 testes
10 videos
Case Study in Strategic Planning8min
A Strategic Acquisition9min
Strategic Planning Tools8min
Tele-Emergency Medicine: Interview with Junaid Ruzak12min
Interview: Rebecca Canino and Dr. Ingrid Zimmer-Galler16min
Medical Second Opinion Program10min
Vendor Evaluation Process6min
What is ROI?6min
Calculating Total Cost of Ownership7min
4 leituras
Tableau Total Cost of Ownership10min
Total Cost of Ownership and Return on Investment10min
Vendor Evaluation Matrix Tool10min
EMRs and Capture Solutions: The Total Cost of System Ownership10min
2 exercícios práticos
Module 3 Knowledge Check10min
Vendor Evaluation Scenario
Semana
4Change Management
Are you ready to deploy your intervention? 1-2-3-go! Actually, not so fast. In this module we’ll introduce the PDSA (Plan Do Study Act) cycle. We’ll also get students to think about the value of taking into account the current clinical workflow and how the intervention will impact it. Proper workflow re-design or re-engineering can be crucial in proper execution of a health IT initiative. We’ll discuss the importance of change management and the need for proper documentation and effective communication of the change.
13 vídeos (total de (Total 92 mín.) min), 7 leituras, 3 testes
13 videos
Push Vs. Pull5min
Workflow Redesign/Reengineering4min
Definitions and Guidelines5min
Define the Problem3min
Plan the Solution12min
Implement10min
Analyze and Iterate10min
Key Takeaways6min
Workarounds1min
Change Management in Software5min
Managing Change: A Developer's Perspective6min
Closing Remarks11min
7 leituras
Managing Change: Analysis of a Hypothetical Case10min
Change Management in EHR Implementation10min
Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety, Effectiveness of Care, and Efficiency of Care10min
Workflow Assessment for Health IT Toolkit10min
Workflow Toolkit and Lessons in User Centered Design10min
The HITECH Era and the Path Forward10min
Optional: Ten key Considerations for the Successful Optimization of Large-scale Health Information Technology10min
3 exercícios práticos
Module 4 Knowledge Check8min
Module 4 Quiz
Final Assessment
Instrutores
Ashwini S. Davison, M.D.
Associate Director of EducationDivision of Health Sciences Informatics
Sobre Universidade Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Sobre o Programa de cursos integrados Informática em saúde
This Specialization is intended for health professionals, administrators, health IT staff, vendors, startups, and patients who need or want to participate in the health IT/informatics process. Throughout the five courses of this Specialization, you will learn about the social and technical context of health informatics problems, how to successfully implement health informatics interventions, how to design a health informatics solution for decision support, and how to answer a health informatics problem through data retrieval and analysis.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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