Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.
Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments.
Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely.
Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.
Este curso faz parte do Programa de cursos integrados Information Systems
IS/IT Governance
oferecido por
Programa de cursos integrados Information SystemsUniversidade de MinnesotaUniversidade de Minnesota
Informações sobre o curso
4.4
10 classificações
O que você vai aprender
Discover how to align IT investment decisions with the goals and strategies of the organization.
Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.
Evaluate a portfolio of IT investments and learn how to charge users for IT investments.
Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.
Habilidades que você terá
ManagementIT Skills and KnowledgeFinance and accounting skills and knowledge
Programa - O que você aprenderá com este curso
Semana
1IT Alignment
Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.
15 vídeos (total de (Total 118 mín.) min), 1 teste
15 videos
Course Project Introduction3min
1.1-1 Personal Introduction3min
1.1-2 Course Overview16min
1.1-3 IT Alignment Part 16min
1.1-4 IT Alignment Part 29min
1.1-5 IT Alignment Part 36min
1.2-1 A Framework for IT Governance5min
1.2-2 Who Makes the Decisions9min
1.2-3 How IT Decisions are Made9min
1.3-1 Key Principles and Practices5min
1.3-2 Operating Model and Enterprise Architecture6min
1.3-3 Application Silo Stage10min
1.3-4 Implications of Enterprise Stages7min
1.4-1 Module 1 Summary9min
1 exercício prático
Module 1: IT Alignment Quiz15min
Semana
2Evaluating IT Investments
In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.
14 vídeos (total de (Total 112 mín.) min), 3 leituras, 1 teste
14 videos
2.1-1b Net Profit Value Part 14min
2.1-1c Net Profit Value Part 210min
2.1-1d Net Proft Value Part 36min
2.1-1e Net Profit Value Part 410min
2.1-2 Evaluating IT Investments Part 25min
2.1-3 Evaluating IT Investments Part 36min
2.1-4 Evaluating IT Investments Part 411min
2.2-1 Incorporating Risk in IT Investment Evaluation Part 16min
2.2-2 Incorporating Risk in IT Investment Evaluation Part 210min
System Implementation Problem8min
System Implementation Problem Analysis8min
2.2-3 Incorporating Risk in IT Investment Evaluation Part 37min
2.3-1 Module 2 Summary8min
3 leituras
Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)10min
Business Process Improvement at Concete Co. Cemex Article10min
System Implementation Problem Description5min
1 exercício prático
Module 2: Evaluating IT Investments Part I Quiz15min
Semana
3Evaluating IT Investments (Continued)
A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.
7 vídeos (total de (Total 54 mín.) min), 1 teste
7 videos
3.1-2 Characteristics of Different IT Asset Classes5min
3.1-3 Strategic Orientation and Portfolio Management8min
3.2-1 IT Chargeback6min
3.2-2 Compare Alternative Approaches to IT Chargeback10min
3.2-3 Explore Implications of IT Chargeback8min
3.3-1 Module 3 Summary10min
1 exercício prático
Module 3: Evaluating IT Investments Part II Quiz15min
Semana
4Change Management
Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.
6 vídeos (total de (Total 49 mín.) min), 1 teste
6 videos
4.1-2 Different Models of User Adoption5min
4.1-3 Different Levers for Affecting User Adoption9min
4.2-1 Evolutionary vs. Revolutionary Change8min
4.2-2 Project Management vs. Learning Approach7min
4.3-1 Module 4 Summary8min
1 exercício prático
Module 4: Change Mangement Quiz15min
Instrutores
Gautam Ray
Associate ProfessorCarlson School of Management, Information and Decision Sciences
Sobre Universidade de MinnesotaUniversidade de Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Sobre o Programa de cursos integrados Information Systems
This specialization provides a robust introduction to the key principles and practices of Information Systems Management. The first course describes how Information Systems address business problems. This takes the form of an IT alignment model that describes how Information Systems provide capabilities that enable or support organizational strategy. This component also includes an economic analysis of the Information System. The second course in the specialization entails the practice of modeling information systems. The goal of this course is to describe the Information System defined in the first course, so that the Information System can be developed. The third course provides an overview of the capabilities of modern enterprise systems. The goal of this course is to understand the capabilities of enterprise systems, so that the firm can decide if the requirement identified in the second course can be met by an enterprise system. Managerial aspects related to the selection and implementation of enterprise systems will also be discussed. The fourth course in the specialization describes the IT infrastructure choices available to a modern enterprise and the tradeoffs associated with each alternative. Any large Information System implementation is a significant organizational change initiative that requires careful stewardship. All the courses will deal with the issue of change management and discuss strategies and approaches for achieving a successful implementation.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Existe algum auxílio financeiro disponível?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
O Coursera proporciona acesso universal à melhor educação do mundo fazendo parcerias com as melhores universidades e organizações para oferecer cursos on-line.
© 2019 Coursera Inc. Todos os direitos reservados.
