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Este curso faz parte do Programa de cursos integrados Healthcare Trends for Business Professionals

Healthcare Consumerism and Implication for Care Delivery

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Programa de cursos integrados Healthcare Trends for Business Professionals

Northeastern University

Informações sobre o curso

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In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care. 

Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.

By the end of this course, you will be able to:
1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
2. Identify the key players in the healthcare ecosystem
3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.

Curso 1 de 4 no

Programa de cursos integrados Healthcare Trends for Business Professionals

100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 11 horas para completar

Sugerido: 4 hours/week...

Inglês

Legendas: Inglês

Curso 1 de 4 no

Programa de cursos integrados Healthcare Trends for Business Professionals

100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 11 horas para completar

Sugerido: 4 hours/week...

Inglês

Legendas: Inglês

Programa - O que você aprenderá com este curso

Semana

3 horas para concluir

Consumerism in Healthcare

Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.

11 vídeos (Total 43 mín.), 5 leituras, 4 testes

11 videos

Course Overview2min

Module 1 Overview1min

Defining the Healthcare Ecosystem5min

Consumer Driven Ecosystem4min

Ted Talk Debrief3min

The Role of the Consumer4min

The Role of Employers3min

The Role of Physicians and Hospitals5min

Consumer Challenges4min

Guest Lecture: Measuring Care in the Continuum3min

Future Trends in Healthcare Consumerism4min

5 leituras

What I Learned About Health Care When My Cat Died10min

Redesigning Care for High-Cost, High-Risk Patients10min

Hospital Compare from medicare.gov10min

For millennials, a regular visit to the doctor’s office is not a primary concern10min

Texas Walmart hosting Beacon mental health clinic10min

4 exercícios práticos

Module 1 Practice Quiz 16min

Module 1 Practice Quiz 26min

Module 1 Practice Quiz 330min

Module 1 (Graded)30min

Semana

3 horas para concluir

Operational Challenges and Change Management

This week we will explore organizational change and how it relates to healthcare.

10 vídeos (Total 36 mín.), 2 leituras, 4 testes

10 videos

Introduction to Module 22min

The Need For Change4min

Driving Change1min

Types of Innovation4min

Planning for Change4min

How Operational Change Impacts Consumers5min

Guest Lecture: Technology and Consumer Engagement2min

Responding to Change in the Healthcare Industry4min

Three E's of Change3min

Into the Unknown3min

2 leituras

3 Steps for Engaging Health Care Providers in Organizational Change10min

Fair Process: Managing in the Knowledge Economy10min

3 exercícios práticos

Module 2 Practice Quiz 14min

Module 2 Practice Quiz 230min

Module 2 Practice Quiz 330min

Semana

3 horas para concluir

Financial & Payment Challenges of Healthcare Consumerism

This week we will consider financial and reimbursement models from a distinct consumerism context.

9 vídeos (Total 32 mín.), 1 leitura, 4 testes

9 videos

Introduction to Module 32min

Consumers and Shifting Costs3min

Fee for Service payment model2min

Financial Payments and Operations3min

Payment Models and the Continuum of Care3min

Guest Lecture — The Challenges of Integration and the Consumer3min

New Models4min

Payment Models in Non-Healthcare Services3min

Ecosystems and Consumer Engagement4min

1 leituras

The Case for Capitation15min

4 exercícios práticos

Module 3 Practice Quiz 130min

Module 3 Practice Quiz 230min

Module 3 Practice Quiz 330min

Module 3 Graded Quiz30min

Semana

4 horas para concluir

The Role of Analytics in Healthcare Consumerism

Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.

9 vídeos (Total 40 mín.), 3 leituras, 4 testes

9 videos

Introduction to Module 42min

The Role of Analytics in Daily Life5min

Applying Analytics to Healthcare4min

Analytics and Operational Improvement4min

Analytics and Consumerism in Healthcare5min

How Others Measure Quality4min

Using Analytics for Proactive Outreach4min

Guest Lecture: Social Determinants in Care Across the Continuum4min

Challenges of Measurement5min

3 leituras

Why Is Data Analytics Important in Healthcare?10min

Data Analytics Can Drive Change in Health Care10min

10 High-Value Use Cases for Predictive Analytics in Healthcare10min

3 exercícios práticos

Module 4 Practice Quiz 130min

Module 4 Practice Quiz 230min

Module 4 Practice Quiz 330min

Instrutores

George “Russ” Moran

Executive Professor

D’Amore-McKim School of Business

Sobre Northeastern University

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability....

Sobre Programa de cursos integrados Healthcare Trends for Business Professionals

This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations....

Perguntas Frequentes – FAQ

Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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