Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.
Este curso faz parte do Programa de cursos integrados Gestão de Recursos Humanos: RH para gestores de pessoas
Managing Employee Performance
oferecido por
Programa de cursos integrados Gestão de Recursos Humanos: RH para gestores de pessoasUniversidade de MinnesotaUniversidade de Minnesota
Informações sobre o curso
68,638 visualizações recentes
Resultados de carreira do aprendiz
46%
comecei uma nova carreira após concluir estes cursos
39%
consegui um benefício significativo de carreira com este curso
10%
recebi um aumento ou promoção
Habilidades que você terá
Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Resultados de carreira do aprendiz
46%
comecei uma nova carreira após concluir estes cursos
39%
consegui um benefício significativo de carreira com este curso
10%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 15 horas para completar
Sugerido: 4 weeks of study, 3-5 hours/week
Inglês
Legendas: Inglês, Coreano, Vietnamita, Árabe
oferecido por
Universidade de MinnesotaUniversidade de Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Programa - O que você aprenderá com este curso
2 horas para concluir
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
2 horas para concluir
11 vídeos (Total 76 mín.)
11 videos
1.1.2 About Larry Bourgerie3min
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5min
1.1.4 Culture and Performance Management - A Global Perspective3min
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4min
1.2.2 Purposes and Design Elements of Effective Performance Management9min
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7min
1.3.1 Strategic Performance Management Model7min
1.3.2 Perils of Poorly Implemented Performance Management5min
1.3.3 Role of Training in Performance Management Strategy6min
1.3.4 Performance Management's Link to Strategy13min
4 exercícios práticos
Managing Employee Performance Overview10min
Performance Management Fundamentals10min
Strategy and Performance Management10min
Developing Performance Management Systems20min
4 horas para concluir
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
4 horas para concluir
12 vídeos (Total 78 mín.)
12 videos
2.1.2 "Calculating" Performance8min
2.1.3 The Importance of Defining Performance5min
2.2.1 Traits, Behaviors, Results - What Is Important?7min
2.2.2 Performance-Task Skills vs Transferable Skills4min
2.2.3 Characteristics of Effective Performance Objectives13min
2.2.4 Developing Performance Standards6min
2.3.1 Are There Options When I am Measuring Performance6min
2.3.2 Why Use the Comparative Methods Approach?5min
2.3.3 Why Use the Absolute Methods Approach?3min
2.3.4 Why Use the Results Methods Approach?4min
2.3.5 Combo Method: Menu vs. Buffet5min
3 exercícios práticos
Defining Performance10min
Measuring Performance and Developing Objectives10min
Measuring Results and Behavior10min
3 horas para concluir
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
3 horas para concluir
13 vídeos (Total 99 mín.), 2 leituras, 4 testes
13 videos
3.1.2 Steps in Conducting an Effective Review15min
3.1.3 Components of a Review Form2min
3.1.4 Timing and Frequency of Reviews5min
3.1.5 Developing an Individual Development Plan4min
3.2.1 Components of Effective Feedback13min
3.2.2 What is Multi Rater Feedback?6min
3.2.3 Pros and Cons of Multirater Feedback8min
3.2.4 Costs of not Giving Feedback8min
3.3.1 Identifying Types of General Rating Errors7min
3.3.2 Rating Errors and Practical Impact5min
3.3.3 Training to Minimize Manager Bias In the Rating Process4min
3.3.4 Best Practices to Minimize Legal Exposure4min
2 leituras
Performance Review TED Talk10min
NY Times Article on Giving Effective Feedback10min
4 exercícios práticos
Effective Reviews10min
Effective Feedback10min
Preventing Rater Bias10min
Tools for Effective Performance Management20min
2 horas para concluir
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
2 horas para concluir
11 vídeos (Total 87 mín.)
11 videos
4.1.2 What is Culture?6min
4.1.3 Fundamentals of Civility -The 3 R's6min
4.2.1 What is a Culture of Incivility?7min
4.2.2 Impact of Culture Incivility (Individuals & Teams)8min
4.2.3 Hard and Soft Costs of Incivility on Organizations7min
4.2.4 Culture's Impact on Performance Management6min
4.3.1 Building on Your Values and Strengths8min
4.3.2 Creating and Reinforcing Performance Norms and Values9min
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11min
4.3.4."Walk the Talk": Model the Behavior Where You Are11min
4 exercícios práticos
Role of Culture in the Organization10min
The High Cost of Incivility10min
Creating and Maintaining a Performance Management Culture10min
Creating a Positive Performance Culture20min
Avaliações
Principais avaliações do MANAGING EMPLOYEE PERFORMANCE
por CTMar 14, 2017
Overall, good information that is very helpful for making the transition into the HR field. I wish the lecturer didn't trip over his own words all the time - it made it hard to listen to the video's.
por BOJun 30, 2018
Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!
por INAug 17, 2018
Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.
por NSOct 1, 2016
It's a great course for people who are newcomers in employee performance management. And for those who seek to have better career with this knowledge, I think this could advantage them.
por DAJan 8, 2020
A really good and very useful course , its helping me as in a beginner stage yet much helpful it has come up too.There are many more courses i wish to apply and will surely opt for it.
por PCJan 6, 2020
Professor Larry Bourgerie is excellent and his notes and style of teaching are exceptional. I believe you can read those notes like a storybook and come out tops. Absolutely loved it.
por UJOct 30, 2017
The course is very easy to understand and practical, the addition of civility in this model completes fundamentals for an effective performance management program in organisations.
por YYMar 17, 2018
One of the best HR-related courses I've ever taken. So many valuable insights that are presented as a system to provide big picture of the performance management in organizations.
por RNNov 25, 2018
Professor Larry Bourgerie was a joy to learn from! There is a lot involved in effective employee performance management, and this course really opened my eyes to the world of HR.
por ISMay 20, 2019
Thank for this well structured interesting course. It was my pleasure to learn how to be good at managing performance. I hope this course will help me change my career path.
por WTOct 3, 2018
This course works in collaboration with the other two courses which gives in depth knowledge of Managing Employee Performance in the HR field. The teacher is also awesome!
por NLMar 13, 2018
Everything was great! I particularly like the design that at the beginning of each video, there is a slide including 'after this video you will know/be able to ...'
por MQApr 10, 2017
I am Mariam Qavtaradze and I want to say thanks to Lary and to all team who gave me the chance learn a lot and very interesting things ! Thank you all very much !
por CGJun 25, 2017
The material in this course was extremely applicable to real-life situations. It gave me a great foundation for building our team's performance management system.
por ANMar 22, 2020
This is a super challenging course delivered by a well experienced lecturer and through a contemporary way of teaching.\n\nThanks very much UM and Coursera.
por JSJul 7, 2017
Full of great knowledge. I loved this teacher's teaching style full of life experience, facts and easy to understand; but the class was still challenging.
por AGSep 28, 2017
Very well organized and info very valuable. I learned a lot of good things which I will use on Managing employee performance. Highly recommend this course
por EMAug 29, 2019
This course really enhanced my view and skills to managing employees performance. Thanks for the great content and the way of conveying the message
por MGApr 14, 2018
Very educational and learnt a lot about how performance management can be effectively done that benefits employees, organization and the customers.
por ADApr 3, 2018
The prof was great. Didnt feel like an online program at all, felt like I was right there. The assignments and discussion prompts were good too :)
Sobre Programa de cursos integrados Gestão de Recursos Humanos: RH para gestores de pessoas
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?
This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways.
Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees.
The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.
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Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
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Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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