Informações sobre o curso
4.6
525 classificações
111 avaliações
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 15 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Coreano, Vietnamita, Árabe...

Habilidades que você terá

Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 15 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Coreano, Vietnamita, Árabe...

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
2 horas para concluir

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization....
Reading
11 vídeos (Total de 76 min), 4 testes
Video11 videos
1.1.2 About Larry Bourgerie3min
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5min
1.1.4 Culture and Performance Management - A Global Perspective3min
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4min
1.2.2 Purposes and Design Elements of Effective Performance Management9min
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7min
1.3.1 Strategic Performance Management Model7min
1.3.2 Perils of Poorly Implemented Performance Management5min
1.3.3 Role of Training in Performance Management Strategy6min
1.3.4 Performance Management's Link to Strategy13min
Quiz4 exercícios práticos
Managing Employee Performance Overview10min
Performance Management Fundamentals10min
Strategy and Performance Management10min
Developing Performance Management Systems20min
Semana
2
Horas para completar
4 horas para concluir

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers....
Reading
12 vídeos (Total de 78 min), 4 testes
Video12 videos
2.1.2 "Calculating" Performance8min
2.1.3 The Importance of Defining Performance5min
2.2.1 Traits, Behaviors, Results - What Is Important?7min
2.2.2 Performance-Task Skills vs Transferable Skills4min
2.2.3 Characteristics of Effective Performance Objectives13min
2.2.4 Developing Performance Standards6min
2.3.1 Are There Options When I am Measuring Performance6min
2.3.2 Why Use the Comparative Methods Approach?5min
2.3.3 Why Use the Absolute Methods Approach?3min
2.3.4 Why Use the Results Methods Approach?4min
2.3.5 Combo Method: Menu vs. Buffet5min
Quiz3 exercícios práticos
Defining Performance10min
Measuring Performance and Developing Objectives10min
Measuring Results and Behavior10min
Semana
3
Horas para completar
3 horas para concluir

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews. ...
Reading
13 vídeos (Total de 99 min), 2 leituras, 4 testes
Video13 videos
3.1.2 Steps in Conducting an Effective Review15min
3.1.3 Components of a Review Form2min
3.1.4 Timing and Frequency of Reviews5min
3.1.5 Developing an Individual Development Plan4min
3.2.1 Components of Effective Feedback13min
3.2.2 What is Multi Rater Feedback?6min
3.2.3 Pros and Cons of Multirater Feedback8min
3.2.4 Costs of not Giving Feedback8min
3.3.1 Identifying Types of General Rating Errors7min
3.3.2 Rating Errors and Practical Impact5min
3.3.3 Training to Minimize Manager Bias In the Rating Process4min
3.3.4 Best Practices to Minimize Legal Exposure4min
Reading2 leituras
Performance Review TED Talk10min
NY Times Article on Giving Effective Feedback10min
Quiz4 exercícios práticos
Effective Reviews10min
Effective Feedback10min
Preventing Rater Bias10min
Tools for Effective Performance Management20min
Semana
4
Horas para completar
2 horas para concluir

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture....
Reading
11 vídeos (Total de 87 min), 4 testes
Video11 videos
4.1.2 What is Culture?6min
4.1.3 Fundamentals of Civility -The 3 R's6min
4.2.1 What is a Culture of Incivility?7min
4.2.2 Impact of Culture Incivility (Individuals & Teams)8min
4.2.3 Hard and Soft Costs of Incivility on Organizations7min
4.2.4 Culture's Impact on Performance Management6min
4.3.1 Building on Your Values and Strengths8min
4.3.2 Creating and Reinforcing Performance Norms and Values9min
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11min
4.3.4."Walk the Talk": Model the Behavior Where You Are11min
Quiz4 exercícios práticos
Role of Culture in the Organization10min
The High Cost of Incivility10min
Creating and Maintaining a Performance Management Culture10min
Creating a Positive Performance Culture20min
4.6
Benefício de carreira

83%

consegui um benefício significativo de carreira com este curso

Melhores avaliações

por BOJul 1st 2018

Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!

por INAug 18th 2018

Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.

Instrutores

Avatar

Larry Bourgerie

Senior Lecturer
Carlson School of Management, Department of Work and Organizations

Sobre University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations....

Sobre o Programa de cursos integrados Human Resource Management: HR for People Managers

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge? This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired....
Human Resource Management: HR for People Managers

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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