By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Este curso faz parte do Programa de cursos integrados Culture-Driven Team Building
oferecido por
Programa de cursos integrados Culture-Driven Team BuildingUniversidade da PensilvâniaInformações sobre o curso
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Resultados de carreira do aprendiz
50%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 3 de 5 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 14 horas para completar
Inglês
Legendas: Inglês
Resultados de carreira do aprendiz
50%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 3 de 5 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 14 horas para completar
Inglês
Legendas: Inglês
oferecido por
Universidade da Pensilvânia
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Programa - O que você aprenderá com este curso
3 horas para concluir
Promoting Diversity in the Workplace
This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.
3 horas para concluir
8 vídeos (Total 54 mín.), 2 leituras, 2 testes
8 videos
The Hidden Diversity Problem3min
Promoting Diversity3min
Managing Rewards Systems4min
Managing Personal Bias4min
Being A Good Ally4min
Interview with Arjun Shankar10min
Interview with Stanford Thompson21min
2 leituras
How to Manage Cultural Differences in Global Teams (“4 minute read”)10min
Fostering Innovation Through a Diverse Workforce10min
1 exercício prático
Module 1 Quiz10min
4 horas para concluir
Team Diversity Basics
In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
4 horas para concluir
14 vídeos (Total 59 mín.), 4 leituras, 2 testes
14 videos
Diversity Matters and So Do Our Biases4min
Intro of Torian Richardson3min
Diversity and Inclusion Issues on International Teams3min
Strategies for Adapting to a New Team Culture2min
Cases of Strategic Focus on Diversity and Inclusion3min
Addressing a Critical Situation of Bias2min
Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2min
Interview with Andrés Castro Samayoa4min
Interview with Ann Tiao13min
Intro of Harvey Floyd II1min
Strategies for Reducing Bias5min
Questions that Help You Create a Diverse and Inclusive Team4min
Frameworks for Managing Difficult Conversations4min
4 leituras
Social Identity Theory10min
Examples of Microaggressions10min
Andrés Castro Samayoa Biography10min
Harvey Floyd II Biography10min
1 exercício prático
Module 2 Quiz10min
4 horas para concluir
Managing Conflict
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
4 horas para concluir
8 vídeos (Total 55 mín.), 2 leituras, 2 testes
8 videos
M3 Overview3min
Why Conflicts Occur5min
Conflict Types and Origins5min
Addressing Representational Gaps5min
Conflict Resolution Strategies6min
Addressing Oppression-Based Conflict5min
Interview with Marybeth Gasman22min
M3 Recap1min
2 leituras
5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10min
Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10min
1 exercício prático
Module 3 Quiz16min
3 horas para concluir
Diversity Case Study
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
3 horas para concluir
9 vídeos (Total 50 mín.), 2 leituras, 2 testes
9 videos
High Performance on Diverse Teams2min
Creating Inclusion Through Participation4min
Nike Introduction3min
Nike Goals3min
Nike Roles2min
Nike Norms2min
Interview with Jacqui Barton23min
M4 Recap1min
2 leituras
Nike's recent diversity challenge10min
Global Leadership: Working Across Borders10min
1 exercício prático
Module 4 Quiz14min
Avaliações
Principais avaliações do OPTIMIZING DIVERSITY ON TEAMS
por DM30 de Abr de 2017
it helped me to remember the importance of diversity. Many times we tend to prefer teams with less diversity just because it is easier to manage. This course is a good reminder of what should be done
por VP14 de Abr de 2020
The course is very well designed and presented. It is very impressive and helpful that all real life examples are discussed in the coursework and interviews.
por BO2 de Mai de 2018
Interesting course with various examples of how to build diverse and inclusive teams.
por DR16 de Jun de 2019
Learning about micro-aggressions changed my life - personally and professio
Sobre Programa de cursos integrados Culture-Driven Team Building
Master the strategies and tools that enable you to form, join and lead teams more effectively.
In this five-course specialization, you learn how to:
· Recognize aspects of team culture
· Draw out the collective wisdom of diverse teams
· Handle conflict
· Establish common ground rules
· Maximize team performance
· Create a team culture of continuous learning
The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Se você se inscrever, terá 7 dias para testar sem custo e, durante este período, pode cancelar sem multa. Depois disso, não reembolsamos, mas você pode cancelar sua inscrição a qualquer momento. Veja nossa política para o reembolso total.
Existe algum auxílio financeiro disponível?
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