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Comentários e feedback de alunos de Customer Service Fundamentals da instituição Aceleradores de conhecimento

1,240 classificações

Sobre o curso

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
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1 — 25 de 377 Avaliações para o Customer Service Fundamentals

por Lisa C

10 de jun de 2019

por Mohammed Y

21 de dez de 2018

por Tatiana F

28 de nov de 2018

por said h a

3 de jan de 2019

por Uchenna E

14 de mar de 2019

por Adolfo J G M

20 de ago de 2019

por Edo R

25 de nov de 2018

por Jaison C

16 de abr de 2019

por Shelia A

28 de abr de 2019

por Sachin B

28 de abr de 2019

por Tamara T J

4 de mai de 2019

por ing. L M ( L M

19 de jan de 2019

por Ryan P

1 de jun de 2020

por Thomas k

12 de ago de 2020

por González M M J

16 de mai de 2020

por Ayan R C

31 de jan de 2020

por Ashley w

25 de mai de 2019

por Tirthak P

2 de dez de 2018

por Olusegun D O

7 de mai de 2019

por Raphael D G

9 de jan de 2019

por pilotti

27 de mar de 2019

por Desiola K

27 de out de 2018

por Abida F

20 de mar de 2019

por raul e m e

27 de jan de 2019

por 이예찬

15 de mar de 2019