Chevron Left
Voltar para Virtual Agent Development in Dialogflow ES for Software Devs

Comentários e feedback de alunos de Virtual Agent Development in Dialogflow ES for Software Devs da instituição Google Cloud

4.4
estrelas
28 classificações

Sobre o curso

Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business. This is an intermediate course, intended for learners with the following type of role: • Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API. Prerequisite: Before taking this course, learners should have completed the "CCAI Virtual Agent Development in Dialogflow ES for Citizen Developers" course....

Melhores avaliações

Filtrar por:

1 — 5 de 5 Avaliações para o Virtual Agent Development in Dialogflow ES for Software Devs

por Manuel A F

5 de fev de 2021

por roumon a f

26 de abr de 2021

por Andrew I

28 de dez de 2020

por Edgar S

10 de out de 2021

por Giulio P

26 de mai de 2021