Welcome to "Contact Center AI Virtual Agent Customization w/Dialogflow", the second course in the "Customer Experiences with Contact Center AI" specialization.
Este curso faz parte do Programa de cursos integrados Customer Experiences with Contact Center AI
Informações sobre o curso
We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.
Sobre Programa de cursos integrados Customer Experiences with Contact Center AI
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. Google partners with leading telephony providers to complete a contact center solution that will delight your customers and increase efficiencies for your business.
Perguntas Frequentes – FAQ
Posso assistir uma prévia do curso antes de me inscrever?
O que recebo ao me inscrever?
Quando receberei meu Certificado de Curso?
Por que não posso assistir este curso como ouvinte?
Is financial aid available?
Qwiklabs Terms of Service
Ganharei créditos universitários por concluir o curso?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.