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Voltar para Habilidades em Resolução de Conflitos

Comentários e feedback de alunos de Habilidades em Resolução de Conflitos da instituição Universidade da Califórnia, Irvine

881 classificações

Sobre o curso

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Melhores avaliações


19 de abr de 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


29 de abr de 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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101 — 125 de 219 Avaliações para o Habilidades em Resolução de Conflitos

por Ankita K

9 de jun de 2020

very good and useful course

por Dinesh K

25 de abr de 2020

i have learn a lot. thanks

por Nikos K

9 de jul de 2020

Accumulated knowledge !!!

por wenli H

15 de jan de 2020

it is a brilliant course!

por Ganesh 5

25 de jul de 2022

Well knowledgable course

por Juan C B

21 de out de 2021

Buen curso y concreto.

por Winston A W

22 de jul de 2020

Excellent, thank you.

por Fernando O

22 de abr de 2016

Simple and practical!

por Afolabi D T

20 de jul de 2020

good and professionl

por Fatai J

15 de fev de 2016

A must-learn for ALL

por Tess M

29 de set de 2020

Nice and short too!

por Odette G G M

12 de ago de 2020

Excelente contenido

por Okpeyeaghan O P

11 de jul de 2020

Thank you very much

por Parulekar P S

22 de jul de 2020

Wonderful course!


7 de mai de 2020

well explained 🙏

por Naresh K L

20 de abr de 2017

Excellent course.

por Udbhav T

30 de jul de 2020

Very Nice Course

por Aparajita S

20 de jun de 2020

Excellent course

por Timir P

18 de jun de 2020

Excellent course

por Maisha I

12 de abr de 2020

Excellent course

por Samantha H

18 de ago de 2021

enjoyed course!

por DR. D N R

20 de mai de 2020

Great learning

por Manoj K

8 de mai de 2020

Good Describe.

por Sameer M

18 de abr de 2022

Great couse .

por Gizem

9 de nov de 2021

w​ar sehr gut