Interview with Patrick Gough

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View Syllabus

Skills You'll Learn

Active Listening, Communication, Management, Collaboration

Reviews

4.4 (971 ratings)

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    62.10%
  • 4 stars
    25.23%
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    7.82%
  • 2 stars
    2.78%
  • 1 star
    2.05%

TN

Oct 3, 2023

good practical skills for understanding and dealing with conflict in the workplace, Najla is particularly impressive in the way she presents and delivers the course.

SS

Nov 30, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

From the lesson

Active Listening Skills

In this module we will begin by examining active listening skills as a means of reaching a resolution. We will then shift our attention to recognizing conflict and knowing when to intervene. Lastly, we will discuss the five approaches to conflict.

Taught By

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    Najla DeBow

    Instructor

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