FF
Feb 22, 2024
A compact course designed for those interested in delving into branding, customer experience, and how they intersect. I thoroughly enjoyed the insights gained during the capstone project experience.
NS
Feb 16, 2019
El curso está muy bien estructurado, además los vÃdeos explicativos y los artÃculos que contiene son muy útiles y ayudan a comprender el contenido del curso de manera sencilla y amena.
By MarÃa d C P
•Jul 3, 2021
ok
By Kaustubh G
•Jun 19, 2021
.
By Andrea D
•May 21, 2020
The lecturer is really good and I highly recommend the course to everyone who wants to learn about Customer Experience. As someone who has been in CXM role for the past 2 years, the course was not advanced enough. I still learned how to improve things I knew and put some ideas into better perspective. Capstone project was a bit basic for me and I would have liked to have more challenging assignment at the end of the course.
By Nicoletta N
•Jun 26, 2020
The video are short but absolutely compelling to understand the topics. What's missing is concrete examples of how to apply so much theory successfully.
Missing there is also the feedback of the experts on how the students managed the assignments, which would be of great insight as it would be to have direct access to an expert for personal feedback.
Obviously in return of a fee.
By Majed A H
•Jul 11, 2021
This was an exceptional course! I l like how to course brought actual experts in the field to share their real experiences. I was hoping that the course touch base more into how the brand promise & value should be reflected on the journey and gave real examples just to connect the dots clearly. Thanks a lot!
By GORON N
•Aug 23, 2019
Very insightful and very interesting to follow thanks to the video and lectures.
Thank you so much for this pleasant format provided by great professors.
By Gerardo S
•Sep 21, 2020
Me pareció excelente el curso y muy bien explicados los temas, pero si podrÃan dar un poco más apoyo en las tareas serÃa mejor, como algunos ejemplos
By Giulio M
•May 13, 2020
Interesting, well done in general. I liked more the first chapter and in particular the project. Anyway, to sum up it's a good course.
By Andrea M
•Jun 1, 2022
einige Unterlagen (externe links) waren veraltet und bei den Hausaufgaben die Aufgabenstellung nicht immer klar.
Videos sind top.
By Olatoye K
•May 9, 2020
I had hard times listen to your guest speakers . Their communication was not too good especially the branding guy
By Jesus C T
•Apr 27, 2021
Great course. Really matching the brifge between Brand and Customer experience teamswithin an organization.
By Tanu G
•May 19, 2020
A reall insightful course. Topics covered in the course were very different from those taught in class.
By Sibbir R
•Apr 25, 2020
I believe the course gets a bit tedious in the initial weeks.
By Victoria
•Apr 21, 2020
Thank you, the course is very interesting and relevant!
By Federica M
•May 15, 2020
Good teacher and very clear courses! Recommended
By Sayanna D
•Apr 28, 2020
i found it very useful. thank u :)
By ITZEL P J G
•Oct 2, 2023
no me gusto mucho
By emily s
•Sep 6, 2022
Great content
By Md. M H
•Sep 11, 2019
Great course !
By FERNANDO A H
•Feb 21, 2022
Exelente!!
By Mohammad
•Sep 26, 2021
dgf
By Laura G
•Jul 10, 2021
I enjoyed some parts of the course while others were a bit a repetition of things I have done in the past (and so I have found them quite boring). The guest interviews were great and the readings were interesting. Some of the videos were too short and fragmented making following the discussion a bit difficult. The assignments were a great way to practice the content covered during class.
By Shweta D
•Aug 9, 2020
It was ok because all the videos were recorded.
No live thing at all.
I just want to suggest that please come with live online programs also.
Thanks, Coursera for helping me.
Thanks!
By OSSAI J C
•Jan 6, 2023
the course is interesting but i didn't really understand from the instructor, had to do other online research.
By Campanale S
•May 16, 2020
Interesting course, but I would have preferred more and more complicated assignments.