Operações e suporte

Operações e suporte

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Technical Support Fundamentals
Google
Technical Support Fundamentals
COURSE
Crash Course on Python
Google
Crash Course on Python
COURSE
Operating Systems and You: Becoming a Power User
Google
Operating Systems and You: Becoming a Power User
COURSE
 System Administration and IT Infrastructure Services
Google
System Administration and IT Infrastructure Services
COURSE
Using Python to Interact with the Operating System
Google
Using Python to Interact with the Operating System
COURSE
Introduction to Git and GitHub
Google
Introduction to Git and GitHub
COURSE
Agile with Atlassian Jira
Atlassian
Agile with Atlassian Jira
COURSE
Continuous Delivery & DevOps
University of Virginia
Continuous Delivery & DevOps
COURSE
Troubleshooting and Debugging Techniques
Google
Troubleshooting and Debugging Techniques
COURSE
The Introduction to Quantum Computing
Saint Petersburg State University
The Introduction to Quantum Computing
COURSE
Configuration Management and the Cloud
Google
Configuration Management and the Cloud
COURSE
DevOps Culture and Mindset
University of California, Davis
DevOps Culture and Mindset
COURSE
Automating Real-World Tasks with Python
Google
Automating Real-World Tasks with Python
COURSE
FinTech Law and Policy
Duke University
FinTech Law and Policy
COURSE
Aspectos básicos de la asistencia técnica
Crece con Google
Aspectos básicos de la asistencia técnica
COURSE
Enterprise Systems
University of Minnesota
Enterprise Systems
COURSE
IS/IT Governance
University of Minnesota
IS/IT Governance
COURSE
IBM IT Assessment: Identifying the Right Career for You!
IBM
IBM IT Assessment: Identifying the Right Career for You!
COURSE
IBM Customer Engagement Specialist Professional Certificate
IBM
IBM Customer Engagement Specialist Professional Certificate
COURSE

    Perguntas frequentes sobre Operações e suporte

  • Support and Operations is a broad term encompassing all the services provided by an organization’s information technology (IT) team. This includes the management of hardware devices, software applications, and network administration, as well as the provision of troubleshooting and help desk assistance for both internal and customer-facing IT operations.

    Because Support and Operations covers such a broad swath of IT services, this field is constantly evolving in response to emerging technologies and applications. For example, IT operations experts today are increasingly focused on issues concerning cloud computing and the Internet of Things (IoT) - two technologies that essentially did not exist a decade ago! Regardless of the IT technologies in question, Support and Operations teams aim to promote service consistency, quality, and reliability.